About

Volunteer Opportunity: Elite IT Support Team (Virtual, 4+ hrs/week)

Organization: Collide International Foundation for ADHD Autism Canada
Location: Virtual (Canada-wide)

Do you want to use your professional IT skills to make a real difference?
Join our elite team of volunteer IT specialists at Collide International Foundation for ADHD Autism. We are a fast-growing, highly active charity supporting neurodivergent youth and young adults across the country through counselling, support animals, art classes, workshops, life-skills programs, and more.

We are looking for experienced, motivated IT professionals who are passionate about giving back while gaining meaningful, hands-on experience in a dynamic nonprofit environment.

What You’ll Do

• Provide broad IT support (Outlook, VPN setup and troubleshooting, account/password recovery, desktop and laptop issues, system administration, etc.)
• Keep our large, national volunteer team connected and running smoothly
• Troubleshoot technical challenges across different platforms and tools
• Contribute to building systems that allow us to expand our reach and impact

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Priority Skills – Meta Platform Expertise
Applicants with experience in the following areas will be given top consideration:

• Handling content moderation: reviewing, flagging, or managing user-generated content according to platform rules
• Managing account restrictions or shadow banning: understanding why accounts or posts are restricted or hidden, and how to address or escalate those issues
• Navigating Meta’s enforcement and algorithmic systems: familiarity with how Meta enforces policies, detects violations, and applies algorithms that impact visibility or user experience

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What We’re Looking For

• Minimum 4 hours per week commitment
• Attendance at weekly virtual meetings (required)
• Substantial prior IT experience (help desk, systems support, generalist, etc.)
• Professionalism, motivation, and a self-starter mindset
• Strong communication and teamwork skills

Perks of Volunteering with Us

• Resume-building experience in a hands-on, professional nonprofit environment
• Public recognition: credit on our website, social media shoutouts, and letters of reference
• Opportunities for networking with other professionals in IT and related fields across the country
• Virtual socializing and community with a large, supportive volunteer team
• The satisfaction of knowing your work directly helps youth with ADHD and Autism across Canada
• Letters of recognition and references for outstanding contributions

Why Join Us
This is more than IT support—it is an opportunity to be part of a movement. Your skills will directly power programs that change lives. Together, we can create a stronger, more supportive world for neurodivergent youth.

Apply today to join our Elite IT Volunteer Team.

Job Type: Part-time

Expected hours: No less than 4 per week

Work Location: Remote