
Virtual Assistant for Sensitive Outreach & Community Support
Upwork
Remote
•8 hours ago
•No application
About
I’m looking for a Virtual Assistant who is skilled at empathetic communication and community engagement. This role involves interacting with individuals in a thoughtful, respectful, and supportive way, while also keeping conversations organized and tracked. Responsibilities: Respond to inquiries in a warm, professional tone. Build trust and rapport through careful communication. Keep records of conversations and follow-ups. Provide weekly updates on engagement and outcomes. Requirements: Excellent written communication; ability to adapt tone for sensitive situations. Experience in community support, customer service, or client relations. Organized, reliable, and discreet. Nice to Have: Familiarity with family-oriented services, wellness, or community management. Comfort with spreadsheets and reporting. Deliverables: Weekly engagement summaries. Increased client satisfaction and clear communication workflows.