Virtual Assistant for Growing Premium Furniture Business (10-12 hrs/week)
Upwork

Remote
•15 hours ago
•No application
About
# Virtual Assistant for Growing Premium Furniture Business (10-12 hrs/week) ## About This Opportunity We're a premium custom furniture company in Calgary, Canada, creating heirloom-quality pieces for high-end clients. We're seeking an experienced Virtual Assistant to help streamline our operations as we scale from $100K to $5M+ revenue over the next 5 years. **This is perfect for someone who wants to grow with a business and potentially expand into more responsibilities.** ## What You'll Do (10-12 hours/week) ### CRM & Sales Management (HubSpot) - 40% of time - Maintain clean sales pipeline and flag stalled deals - Update contact records and deal stages - Clean duplicate contacts and ensure data accuracy - Process closed deals with proper documentation - **Must have proven HubSpot experience** ### Client Experience & Follow-up - 25% of time - Send personalized follow-up emails to past clients - Track review requests and referral opportunities - Monitor and respond to Google Business reviews - Organize project documentation and photos ### Marketing & Social Media - 30% of time - Create Instagram/Facebook posts from workshop photos - Write engaging captions about craftsmanship process - Manage Google My Business posts and updates - Research local interior designers for partnerships - Basic YouTube support (editing/uploading) ### Administrative Support - 5% of time - Weekly business performance summaries - File organization and documentation ## Required Skills & Experience ✅ **HubSpot CRM experience (mandatory)** - please provide examples ✅ **Excellent written English** - this role involves client-facing communication ✅ **Social media management** for business accounts ✅ **Self-directed work style** - you'll work independently with weekly check-ins ✅ **Professional communication** - our clients expect premium service ## Bonus Points For: - Experience with construction/home improvement businesses - HoneyBook or similar project management tools - Video editing skills (basic level) - North American business experience ## Work Structure - **10-12 hours per week** in 1-2 focused work sessions - **Flexible schedule** but some overlap with Mountain Time (Canada) preferred - **Weekly check-in call** (15 minutes) + end-of-week summary report - **Growth potential** - role can expand to 20+ hours as business scales ## Tools You'll Use - HubSpot (CRM & Marketing) - HoneyBook (Project Management) - Google Workspace - Instagram, Facebook, Google My Business - Canva or similar design tools ## Budget: $12-18 USD/hour (based on experience) ## To Apply - Please Include: 1. **HubSpot Portfolio** - screenshots or examples of CRM work you've done 2. **Writing Sample** - draft a professional follow-up email to a client who just received their custom dining table 3. **Social Media Examples** - show me 2-3 business posts you've created 4. **Brief Cover Letter** - why are you interested in working with a growing furniture business? **Start your proposal with "CUSTOM FURNITURE" so I know you read the full posting.** ## Timeline - Looking to hire within 4 weeks - 1-week paid trial period to ensure good fit - Long-term opportunity with potential for increased hours and responsibilities --- **About Us:** Ryan Day Woodworking creates exceptional custom furniture for Calgary homeowners. We specialize in heirloom-quality pieces using traditional techniques and premium materials. Our focus is on collaborative design and delivering an exceptional client experience. Learn more at (link removed) **Growth Opportunity:** This isn't just task work - you'll be helping build systems and processes for a rapidly growing premium brand. Perfect for someone who wants to grow their skills alongside our business.




