About

We run a fashion e-commerce brand. As we continue to grow, we’re looking for a Virtual Assistant who can support both our day-to-day operations and light creative tasks. Responsibilities: Admin & Operations • Manage inbox and customer inquiries • Track and update store policies across pages for consistency • Assist with scheduling and general administrative support E-Commerce Tasks • Update product listings in Shopify and Commerce Manager • Maintain catalog and ensure product data accuracy • Light store optimization tasks Marketing Support (Light) • Format and upload creatives (images, videos) for ads and social media • Occasional graphic design tasks (resizing, simple edits, asset prep) Research & Outreach • Build lists of influencers, affiliates, and potential partners • Conduct supplier and competitor research Customer Service • Respond to customer emails and social DMs in a timely, brand-appropriate tone • Support with order-related questions and basic troubleshooting Fashion/Creative Support • ***VALUABLE*** Assist with creating tech packs and supporting product development when needed • (Optional but valuable) Edit raw UGC/TikTok/Instagram content into polished, on-brand clips for organic posts and ads ⸻ Requirements: • Prior experience as a Virtual Assistant (e-commerce or fashion background is a strong plus) • Familiarity with Shopify and/or similar platforms • Strong organizational skills and attention to detail • Excellent written English for customer communication • Basic graphic design and/or video editing skills (Canva, Adobe, or equivalent) • Experience in fashion production (tech packs, product development) is highly desirable • Reliable, proactive, and able to work independently How to Apply: Please include: 1. A brief introduction about your background and why you’d be a good fit. 2. Examples of relevant work (Shopify/e-commerce tasks, customer service, tech packs, video editing, or graphic design). 3. Your availability (hours per week) and expected hourly rate.