About

• As a key member of the Corporate Operations team, the VIP Travel Advisor will be
• responsible for the successful completion of comprehensive, accurate, cost
• effective travel arrangements for Direct Travel clients within company policies
• utilizing corporate contracts and preferred suppliers in an efficient and
• professional manner.  

•  Expedition Expectations 

• * Completes domestic and international travel arrangements for VIP clients
• which may include air, hotel, ground transportation, and rail  
• * Provides high touch concierge level service to designated VIP clients, which
• may include leisure and personal services, upgrades, reconfirmation of
• accommodations prior to travel  
• * Uses available sources such as State Department websites, news agencies to
• stay informed of current international events  
• * Ability to handle multi-cultural VIP clientele  
• * Advises clients of international travel requirements such as visas,
• passports, immunizations, etc.  
• * Strong working knowledge and understanding of international pricing rules and
• procedures  
• * Utilizing IRD/DSD  
• * Supports one or more accounts  
• * Operates within detailed procedures  
• * Interacts with VIP traveler, travel arranger, travel managers and provides
• 1st level of support for customer service and technical issues  
• * Ensures compliance of a client’s travel policy while utilizing DT preferred
• vendors to maximize profit  
• * Adheres to DT standards in delivering customer service including telephone
• and email etiquette, and follows prescribed customer service escalation
• procedure  
• * Follows company standards regarding procedures, utilization of tools,
• productivity, accuracy of work, and attendance  
• * Attends staff and training meetings for ongoing updates in travel industry
• and office procedures which may require you to work in the office if home
• based  
• * Maintains a favorable working relationship with all other company employees
• to foster and promote a cooperative working environment  
• * This is not necessarily an exhaustive list of responsibilities, skills,
• duties, requirements, or efforts associated with the position 

•  Passport to Success 

• * Minimum five years of VIP corporate consultant experience  
• * Ability to create domestic and international multi-segment, multi-destination
• itineraries  
• * Must demonstrate industry knowledge  
• * Proficiency in one or more CRS  
• * Ability to meet and exceed required performance standards  
• * Excellent customer service skills  
• * Excellent verbal and written communication skills  
• * Minimum knowledge of Outlook skills and basic Microsoft platforms  
• * Must be able to lawfully work within the US and have unrestricted work
• authorization for US 

•  Embark on the next step in your career journey with Direct Travel!  

• Benefits Onboard  

• In addition to Medical, Dental, and Vision benefits Direct Travel offers an
• employee rewards and recognitions program, Total Rewards Package which includes
• Wellness, Sustainability, DE&I initiatives, and Mental Health Support.  

• Our Brand Voyage: About Direct Travel 

• Direct Travel is a leading provider of corporate travel management services. The
• company has been providing travel management for over 40 years, working with
• clients to develop highly customized travel programs. By leveraging both
• the expertise of its people and innovative solutions, Direct Travel enables
• clients to derive the greatest value from their travel program in terms of
• superior service, progressive technologies and significant cost savings. Direct
• Travel has offices in over 70 locations across North America and the UK and is
• currently ranked 12th on Travel Weekly’s Power List. For more information,
• visit www.dt.com
• [https://www.globenewswire.com/Tracker?data=EEvcCquZwo352SB-LYBOR3pFwPZ9mUjj0WahDCPAj_j8hBvdrEwKm9CKmYSAvu4iC8CW69xxwhxdTVVZooYyvuIPZqJwD74NO3suHhUjLHAxOv_WnjtyIumjQ-X0tb83NRMycSsoW2vuQ8j1npTLI-S1cixdFnyJ9FpOOFvB1l87mT_-FOmQlZOoBxaq1Jh4hb0b4hjohVUVYTvu7_ogpyUROhN98axWtU-CTrRda3o=].  

• Direct Travel is an EOE/AA/Veteran/People with Disabilities employer 

• #LI-Remote

• await, we welcome you to submit your resume for consideration at Direct Travel.