About

We're Keycafe, a physical key management technology company from Vancouver, Canada and we're planning a video shoot of our product at a customer's office in Lille. They speak English and French, so the interview will probably be conducted in English (to be confirmed). We would like to do the shoot on a Tuesday in October. Our customer is a Airbnb property management company that uses our key lockers, installed in their office, to facilitate 24/7 self-check-in for guests, as well as for management of staff keys for cleaners, contractors, etc. We would like to get the following shots: (1) b-roll of the office area where they have the lockers installed, as well as the general office area (2) b-roll of our product, which is an electronic key locker system mounted to the wall (3) "guests" (can use staff pretending to be a guest) interacting with and using the key locker to pick up and drop off keys (using the screen, taking keys from the key compartments, putting keys back in the key compartments) (4) Staff using the mobile and desktop apps for administration, picking up and returning keys for staff use We also need some interview-style testimonial shots of a staff member (or multiple staff members if possible) answering some questions. (1) Please introduce yourself, the company, where the company is located, and explain briefly what the company does. (2) Did you use a key management system before Keycafe? (3) What was your previous key management process like? What were the challenges faced with that system? (4) Please explain your company's workflow using Keycafe for key management. Be as detailed as possible. (5) Please explain or comment on how you use the Airbnb integration with Keycafe. (6) What's the biggest benefit you've experienced using Keycafe? (7) Has there been a financial return on investment using Keycafe? (8) WWhat would you say to another Airbnb / short-term rental management company that didn't have Keycafe? (9) How would you sum up your experience with Keycafe in one sentence? Additionally, we need some photos: (1) headshot of staff member interviewed (to put beside a testimonial) (2) images of picking up/dropping off keys, both landscape and portrait orientation (4) general images of the hotel area, both landscape and portrait orientation The intent is to use these shots in a case study of this customer and in other marketing materials aimed towards Airbnb / property management companies using us for guest and staff key management. You can see examples of recent case studies we've done: https://www.keycafe.com/studies We just need raw shots - no editing required. You must have audio equipment (like a lapel mic) so the interview shots have high quality audio. Ideally we'd also like a two-camera setup for the interview.