• Respond to customer rate inquiries
• Identify and resolve issues related to deliveries
• Plan and coordinate shipments to ensure efficient service
• Manage and control shipping documentation
• Work closely with internal teams to optimize transportation lead times
• Support the Billing/Collection Department with any rate and billing issues.
• Sell additional services and solutions to existing key customers, identifying cross-sell opportunities
• Ensure compliance with delivery deadlines and effectively manage any shipping problems.

Qualifications
• Excellent communication skills in French and English, both oral and written (regular communication with English-speaking contacts).
• Sense of urgency and excellent priority management.
• Ability to anticipate and manage unforeseen events.
• Comfortable with IT tools (Office Suite, TMS, CRM).
• Proven experience in inside sales, account management, or client service, in logistics or the transport industry.

Summary
Passionate about Transport & Logistics? So are we! 🌍🛳️
We're here to help you navigate your career in this fast-moving industry! Whether you're looking for your next opportunity or just want to chat about what's out there, reach out to your go-to logistics recruiters:

📩 Melissa Cumetti – melissa.cumetti@randstad.ca
📩 Patrick Pepin – Patrick.pepin@randstad.ca
📩 Cyrus Allinia – cyrus.allinia@randstad.ca

Let’s connect on LinkedIn too! 🔗💬
Melissa Cumetti - https://www.linkedin.com/in/melissa-cumetti/
Patrick Pepin - linkedin.com/in/patrick-pepin-319b451a8
Cyrus Allinia - https://www.linkedin.com/in/cyrus-allinia/

Slide into our inbox or DMs — your next big career move might be one click away! ✨

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.