Manage user data and platform access to ensure accurate reporting and proper user segmentation.
Develop and send weekly communications to customers, highlighting new content and updates.
Monitor learner feedback and engagement data to continuously improve training strategies.


Qualifications
3+ years of experience in learning and development, customer success, or training program management.
Proven ability to build and manage relationships with both external customers and internal cross-functional teams.
Strong communication and presentation skills, both written and verbal.
Experience with a learning management system (LMS) or digital learning platform.
A data-driven mindset with the ability to analyze learner behavior and make strategic decisions.


Summary
Our Client operates globally. This company takes all reasonable means to limit the number of positions in Quebec that require knowledge of a language other than French and only requires this where it is necessary and its existing bilingual employees are unable to fulfil these job duties.

Based on an assessment conducted by our client, it has been determined that this position requires candidates to be fluent in English, oral and written. In particular, this position will require the employee to communicate with English-speaking clients, partners, and employees located outside Quebec on a regular basis.

This is an exciting opportunity to join a global leader and play a pivotal role in their customer education initiatives. If you are a proactive, customer-focused, and data-driven professional with a passion for learning and development, we encourage you to apply promptly.


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.