About

• Who We Are
• Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
• IT Services collaborative environment helps to empower the university to thrive and innovate through the effective use of data and technology across all three campuses. We are focused on improving the digital experience for our students, faculty, researchers, and staff and strive to build new solutions and services that continue to support SFU’s academic and research mission. Through initiatives like our Classroom Technology Upgrade Project ensure our learning spaces have a more consistent learning and teaching experience that empowers the community to do their best work.
• About the Role
• Provides comprehensive services to students, faculty, staff and external client of the audio-visual and computing equipment and facilities. Provides help to users in person or over the phone for problems related to computer services, audio visual services, video conferencing and commonly used software. AT the Surrey campus. The work includes evenings and weekend shifts and the incumbent may be called upon on short notice to cover vacant shifts. Performs other duties and responsibilities consistent with the job description and classification on request.
• Full Job Description
• Qualifications
• High school graduation and general courses or training of moderate duration (one semester or equivalent) in computing and audio-visual technology. 6 months of related experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.
• Excellent knowledge of concepts and procedures for troubleshooting computers, software, Audio Visual, Equipment, mobile devices, networks and operating systems (Windows, OS X, Linux, iOS, and Android).
• Excellent understanding of audio visual, classroom and learning technologies.
• Good knowledge of multiple operating systems (Windows 7 and 10, Mac Operating Systems).
• Ability to deploy complex third-party application packages.
• What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Canadian Union of Public Employees (CUPE Local 3338)

• An additional 14% pay in lieu of benefits
• Hybrid-work program for eligible positions
• Additional Information
• The assignment start/end dates are: September 2, 2025 to December 20, 2025.
• Priority will be given to qualified registered SFU students who must submit a Fall 2025 class schedule with their application. This is a part-time position working between 8:00am to 10:00pm for 4 to 35 hours biweekly. Days/hours of work varies. There are 4 to 10 positions available.
• Please include your cover letter, resume and class schedule in one attachment.
• SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.
• We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.