technical support specialist – wholesale trade

technical support specialist – wholesale trade

technical support specialist – wholesale trade

Delta-q Technologies Corp.

Job Bank

Burnaby (BC)

1 hour ago

No application

About

Education: Bachelor's degree. Work site environment: Industrial/commercial (general). Tasks: Estimate or quote prices, credit or contract terms, trade-in allowances, warranties and delivery dates. Read blueprints to determine dimensions of structure or system and material requirements. Assess client's needs and resources to recommend the appropriate goods or services. Develop reports and proposals to illustrate benefits from use of good or service. Deliver sales presentations. Use sales forecasting software. Estimate or quote prices, credit or contract terms, warranties and delivery dates. Provide input into product design where goods or services must be tailored to suit client's needs. Consult with clients after sale to provide ongoing support. Reach to clients after sale or signed contracts to provide ongoing support. Review and adapt information regarding product innovations, competitors and market conditions. Train customers' staff in the operation and maintenance of equipment. Provide clients with presentations on the benefits and uses of goods or services. Resolve product and service related problems. Troubleshoot problems related to equipment. Advertise and/or promote products, sales or services. Provide customer service. Supervise activities of other technical sales specialists. Design electrical and electronic components, systems and equipment. Conduct training sessions. Supervision: 1 to 2 people. Type of product: Industrial supplies. Computer and technology knowledge: Jira. Presentation software. Salesforce. Word processing software. Electronic mail. Spreadsheet. Database management. MS Excel. MS Office. MS Outlook. MS PowerPoint. MS Word. Adobe Suite. Zendesk. Enterprise resource planning (ERP) software. Parts specialization: Hardware. Specialization or experience: Green economy sector. Sales experience: Electrical and electronic equipment. Trade shows. Security and safety: Reference required. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Sitting. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Flexibility. Initiative. Creativity. Positive attitude. Experience: 5 years or more. Green job: Involves duties and responsibilities that lead to positive environmental outcomes. Workplace information: Hybrid. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Bonus. Life insurance. Registered Retirement Savings Plan (RRSP). Long term benefits: Long-term care insurance. Other benefits: Free parking available. Learning/training paid by employer. On-site amenities. On-site recreation and activities. Paid time off (volunteering or personal days). Team building opportunities.