technical support specialist – wholesale trade
Big Bang Erp

Montréal (QC)
•2 hours ago
•No application
About
Education: Bachelor's degree. or equivalent experience. Work setting: Sales. Tasks: Prepare sales or other contracts. Promote sales to existing clients. Identify and solicit potential clients. Assess client's needs and resources to recommend the appropriate goods or services. Develop reports and proposals to illustrate benefits from use of good or service. Deliver sales presentations. Conduct sales transactions. Prepare and administer sales contracts. Use sales forecasting software. Consult with clients after sale to provide ongoing support. Reach to clients after sale or signed contracts to provide ongoing support. Review and adapt information regarding product innovations, competitors and market conditions. Train customers' staff in the operation and maintenance of equipment. Provide clients with presentations on the benefits and uses of goods or services. Resolve product and service related problems. Advertise and/or promote products, sales or services. Provide customer service. Supervise activities of other technical sales specialists. Plan, direct and monitor activities of sales department. Assess business opportunities and develop strategies. Analyze technical documents and reports. Communicate technical problems, processes and solutions. Lead sales team in building relationships with business clients and manage negotiations of sales contracts. Prepare and co-ordinate the production and submission of summary briefs and reports. Execute full lifecycle software development. Estimate cost of projects. Ensure details follow the project's original intention. Coordinate projects and programs. Computer and technology knowledge: Salesforce. iOS. Electronic mail. Database management. MS Excel. MS Office. MS Word. Adobe Suite. Shopify. Enterprise resource planning (ERP) software. SQL. Cloud. Travel bookings: International travel. Type of experience: Sales and marketing. Area of work experience: Technical service and/or marketing. Planning specialization: Public participation and conflict resolution. Sales experience: Consulting services. Software. Marketing. Transportation/travel information: Willing to travel. Willing to travel internationally. Work conditions and physical capabilities: Work under pressure. Attention to detail. Combination of sitting, standing, walking. Ability to work independently. Own tools/equipment: Internet access. Cellular phone. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Flexibility. Initiative. Creativity. Positive attitude. Dependability. Adaptability. Energetic. Screening questions: Are you authorized to work in Canada?. Are you available for shift or on-call work?. Are you currently a student?. Do you have experience working in this field?. Do you have the equipment you need to work from home (like internet and a workspace)?. Do you have the required certifications listed in the job posting?. Do you live near the job location?. Do you meet the language requirements listed in the job posting?. Employment terms options: Early morning. Experience: 1 year to less than 2 years. Employment terms options: Shift. Flexible hours. Morning. On call. Day. Green job: Involves duties and responsibilities that lead to positive environmental outcomes. Workplace information: Hybrid. Health benefits: Dental plan. Disability benefits. Paramedical services coverage. Vision care benefits. Financial benefits: Group insurance benefits. Registered Retirement Savings Plan (RRSP). Other benefits: Free parking available. Learning/training paid by employer. On-site amenities. On-site recreation and activities. Paid time off (volunteering or personal days). Subsidised public transportation. Team building opportunities. Parking available. Travel insurance. Wellness program.



