About

• Hi there! Thanks for stopping by 👋
• Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
• We’re looking for a Technical Partner Manager to join our Golf team in North America. You will be responsible for the technical engineering of new partner integrations for our Golf and eCommerce products. Each partner has an individual Go-To-Market program that aligns with the prospects’ goals and incentivizes them to bring retailers, eCommerce owners, and restaurateurs to the Lightspeed platform. Your work will have a direct impact on our growth and contribute to our largest strategic partnerships.

What you’ll be doing

• Lead in depth technical calls about integrations to help close new enterprise, strategic partnerships that will directly impact revenue
• Act as a product and integrations expert to guide partners in building the most efficient integrations to Lightspeed products
• Define and maintain UX standards and validate partner integrations before deployment
• Create and maintain guides and best practices for each integration type, to provide partners the necessary tools and autonomy to build integrations and address customers needs
• Act as an escalation point when partner technical issues can’t be resolved by our API Support Team or require advanced technical thinking
• Support the Partner Managers with any product or technical questions relating to integrations
• Manage the workflow and partner pipeline to deliver the assigned territories integrations in a timely manner
• Drive close collaborations with Product, Development, Sales and the entire partnerships team

What you need to bring

• Technical / Partnerships / Sales Engineering experience
• Experience in stakeholder management with different levels
• Experience working with RESTful APIs.
• HTML/CSS, Javascript knowledge
• Ability to understand new technologies and systems quickly
• Proven track record in software experience - related to hospitality/retail or e-com services
• As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.
• Tactical and strategic abilities; as you form an important stakeholder for the partnership strategy
• We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!
• Be a changemaker

You’ll enjoy

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities
• Plus benefits designed to keep you happy, healthy and fulfilled.
• Flexible paid time off and remote work policies
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families
• Fuel your growth. Find your people.
• At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities
• To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
• Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
• Where to from here?
• Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
• Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are

• Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
• Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
• Lightspeed handles your information in accordance with our Applicant Privacy Statement.