About

• Position Overview
•  
• The Team Lead Shipping/Receiving Canada oversees the shipping and receiving
• department. Is responsible for the proper handling of materials, adherence to
• safety procedures, and providing accurate, timely shipments. Direct activities
• to meet the financial and marketing objectives of the company. Act as the leader
• on duty, responding to customer and associate concerns in the absence of the
• store manager. As well as opening and closing the store and ensuring all
• bookstore property and personnel are secure.

• Responsibilities
• * Supervises the work activities of sales associates FT/PT and Temporary,

including

• * Trains new associates FT/PT and seasonal associates hired for peak
• seasons.
• * Ensures Sales Associates follow company and store policies, procedures,
• and standards.

• * Oversees the maintenance of systems data, forms, files, and reports in
• accordance with Store policies and procedures.
• * Ensure the shipping/receiving area has adequate supplies and materials and
• area is neat, clean, and organized.
• * Establish and maintain relationships with publishers in order to ascertain
• the status of an order or damaged books and/or return to vendors.
• * Verifies items scan at the correct price and moves items to the appropriate
• store location.
• * Verifies incoming shipments against purchase orders, invoices, or packing
• slips to ensure all items are received, not damaged, and enters them into
• store systems in compliance with company policies, procedures, and standards.
• * Records receipt of shipments and complete shipping logs.
• * Unpacks boxes, verifies items match the purchase order, and enters received
• goods into the store system.
• * Weighs incoming/outgoing cartons and may unload or load trucks or pallets.
• * Packs and affixes shipping labels with proper postage on packed cartons.
• * May prepare inter-store transfer forms.
• * Unloads boxes and prepares products to stock on bookshelves and/or displays.
• * Directs customers to the area of the store their item is in and answers
• routine inquiries.
• * Leads efforts to reduce in-store shrink activity through Asset Protection
• education, awareness, and compliance.
• * Acts as the key carrier with store opening and closing responsibilities.
• * Other duties as assigned.

• Qualifications
• * Associate's Degree or equivalent experience required.
• * 1 - 3 years of shipping/receiving experience required.
• * Ability to lift 35lbs periodically for up to two or more hours at any given
• time.
• * Ability to safely operate material handling equipment as necessary.
• * Basic computer skills include the ability to create and save text documents
• and to create and send emails.
• * Previous experience in a warehouse, retail, or shipping/receiving environment
• (preferred).
• * Detail orientation in performing accurate transactions.
• * Self-motivated and multi-tasks with minimal supervision.
• * Proactively meets both internal and external customer needs.
• * Effective work methods and consistently meets commitments.
• * Uses sound judgment and decision-making skills.
• * Effective communication skills - clear, concise, and positive.
• * Willingness to work a flexible schedule including evening and weekend hours.