- Generous Time Off: 3 weeks of paid vacation plus 10 personal days off annually.
- Flexibility: Enjoy a hybrid work model (3 days on-site in Oakville, 2 days remote).
- Career Growth: Leadership opportunity and professional development within a reputable, national organization.
- Comprehensive Benefits: Great benefits package and a collaborative, supportive culture.

Responsibilities
- Operational Excellence: Serve as the primary escalation point for complex client inquiries (via portal, email, or phone) and technical challenges, providing swift and accurate resolution.
- Risk & Compliance: Critically review title searches and apply complex underwriting guidelines across multiple provinces to mitigate risk. Stay current with all lender and corporate policies, ensuring the team maintains absolute compliance.
- Team Leadership & Development: Supervise and coach team members, offering timely daily feedback, guidance, and support. Work with the Manager to implement effective training, cross-training, and development plans for new and existing staff.
- Strategic Support: Collaborate closely with the Manager to drive employee engagement and achieve key operational goals and service metrics.

Qualifications
- Education: Completion of a Law Clerk or Legal Administration program or equivalent practical experience.
- Experience: 3–4 years of recent, hands-on mortgage-related experience, including the independent management of real estate files through to a secure close.
- Technical Acumen: Deep understanding of real estate law processes, title searches, and underwriting principles.
- Problem-Solver: Proven ability to untangle complex legal and financial details and problem-solve under pressure while maintaining meticulous attention to detail.
- Leadership Skills: Strong organizational and communication skills with demonstrated experience in coaching, mentoring, or supervising staff.
- Technical Tools: Intermediate proficiency in Microsoft Office Suite and Outlook.
- Integrity: Proven ability to manage highly confidential information and competing priorities with discretion.

Summary
If you are a driven real estate professional with strong leadership skills and a passion for operational excellence, this is your opportunity to make a meaningful and secure impact.

Please apply online or send your resume to Gitika at gitika.arya@randstad.ca

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.