About

With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” The People Experience team plays a pivotal role in shaping every stage of the employee lifecycle - from attraction and onboarding through to development, performance, recognition and offboarding. Our goal is to deliver a consistent, seamless and meaningful experience for every RAC employee. Within the team, the Join function is dedicated to designing and delivering end-to-end recruitment and onboarding experiences that attract, engage and retain exceptional talent who share RAC’s purpose and values. Due to an internal movement, we are seeking a Manager - People Experience (Join) to lead our Talent Acquisition function. Reporting to the General Manager - People Experience, this position is offered on an initial 12-month contract and presents an exciting opportunity to shape the future of how we attract and welcome great people to RAC. What you’ll be doing As a key member of the People Experience leadership team, you’ll: Lead and empower a team to deliver a seamless, equitable and engaging experience across the recruitment and onboarding journey. Partner with business leaders to understand workforce needs and co-design attraction and selection strategies that align with RAC’s brand, values and future capability goals. Drive continuous improvement and innovation in our recruitment processes through automation, self-service and data-driven insights. Oversee the delivery of key lifecycle programs including onboarding, performance, reward and offboarding, ensuring a consistent and connected people experience. Collaborate with peers across People & Capability to embed a strong service culture and ensure our people strategies meet both business and member outcomes. Measure and report on key talent acquisition and experience metrics, using insights to shape future strategy. What we’re looking for: We’re seeking an experienced leader who thrives on connection, collaboration and impact. You’ll bring: Significant experience leading teams within talent acquisition, recruitment or broader HR functions. Proven success in designing and delivering contemporary recruitment strategies that attract high-performing, purpose-aligned talent. A passion for enhancing the employee experience from first interaction to farewell. Strong influencing and stakeholder management skills, with the ability to partner effectively across all levels of the business. A future-focused mindset, with an appetite for innovation and continuous improvement. Tertiary qualifications in HR, Business or a related field (additional certifications in human-centered design or service design are highly regarded). What can we offer you? A workplace culture where our people feel valued, respected and empowered Work in flexible ways that meet work/life commitments and support wellbeing Be part of a purpose led organisation that gives back to the WA community An environment that values ongoing career development Free Roadside Assistance and discounts on RAC products and services including Holiday Parks and Resorts, Security, Finance, Auto Services and Insurance Opportunities for community engagement and corporate volunteering Apply online – send us your CV showcasing what you can bring to the team. Applications Close COB Friday 7th November 2025. We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice. #BetterJourneysRAC #LI-LH1 RAC is a purpose-led member organisation. Established in 1905, RAC has evolved into one of the most trusted organisations in the state, with more than 1.3 million members. At RAC we don’t have shareholders. That means we reinvest our profits for the better of our members and our State. Our Purpose is to be the driving force for a better WA. Our Vision to 2030 is to create a safer, sustainable and connected future for Western Australians. Our Mission is delivering great member services and experiences, whilst inspiring positive community change that makes life better in WA. RAC is an equal opportunity employer. We continue to build an inclusive workplace where we respect and celebrate differences. We encourage applications from diverse groups including Indigenous and Torres Strait Islander people, physical ability, all ages, LGBTQI+ identities, all languages and diverse cultures and backgrounds. For any assistance please contact recruitment@rac.com.au