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Job Description Summary Location: Field based, Southwest Ontario, #LI-Remote About the role: The Customer Engagement Specialist is one of the key drivers of our customer interactions and business performance. He builds deep relationships that deliver value to dermatology & allergy clients and autoimmune disease patients to drive sales growth in a compliant and ethical manner. The targeted territory Southwest Ontario This role reports to the Associate Sales Director. Permanent position Job Description Key Responsibilities: Develop a strategic launch plan aligned with territorial reality Participate in value-based conversations (in-person and virtually) to understand critical customer challenges, decision drivers, pain points and opportunities Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment Leverage available data sources to dynamically create, prioritize and adjust relevant plans for accounts and customer interactions. Drive competitive sales growth Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs Drive competitive sales growth Essential requirements: Minimum of 5 to 7 years of sales experience in the Health / Pharmaceutical field Experience in dermatology and biological products, an asset Strong business acumen to address threats and maximize opportunities Demonstrated ability to manage key accounts Excellentes compétences interpersonnelles, organisationnelles dans un environnement matriciel Desirable requirements: Experience in product launch Commercial excellence in implementing tactical plans in a highly competitive environment Skills Desired Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives. In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov .