•Work with HR department to do enhancements and projects on the HR module in ServiceNow
•Work with internal Bank teams to gather requirements, document changes and perform changes in ServiceNow
•Troubleshoot incidents on the ServiceNow HR module
•Update documentation
•Perform enhancements related to forms, catalogs, workflows in ServiceNow HR module.
•Create ServiceNow epics and stories
•Document key technical decisions, issues, and enhancements through the entire development lifecycle
•Report on development work progress
•Work with the support team to ensure transition from development to operation
•Provide direction and expertise to various stakeholders throughout the life of the project
•Communicate and collaborate with project team members and key stakeholders throughout the life of the project
•Other related activities and deliverables as required

Qualifications
Required Qualifications & Skills

The Consultant should have the following qualifications and skills:

•University degree or college diploma in business administration, statistics, or a related field
•A minimum of five (5) years of demonstrated experience as a Developer in ServiceNow implementations
•Demonstrated experience with the ServiceNow portals, catalog forms and HR module

The following will also be considered:

•Demonstrated ability to use data and information to inform problem solving in relation to building systems and infrastructure
•Demonstrated ability to prioritize work and meet deadlines while working on multiple tasks
•Demonstrated experience working and leading discussions with a broad set of stakeholders

Summary
If you're interested in learning more please submit your résumé and one of our senior Recruiters would be happy to give you a call to discuss further.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.