• Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required.

• Take a user-centered design approach and rapidly test and iterate the designs.

• Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes.



Qualifications
Must haves:

• Service Delivery & Digital Service Design:
Minimum of 5 years experience and has demonstrated experience in a range of the following service design and user experience techniques: User needs mapping; User research (exploratory and evaluative); Stakeholder mapping; Personas; Customer journey mapping; Collaborative design; Prototyping; Service blueprinting. Demonstrated knowledge of emerging trends and developments in service delivery, digital service design and leading edge technology related to digital service design and in-person service delivery models.



• Digital Thinking:
Has a proven willingness to take calculated risks, get it wrong, learn from feedback, work with determination to overcome setbacks and refocus the approach on obtaining positive outcomes.

• Analytical Thinking:
Has some experience using data analytics to develop evidence-based suggestions to better the end user experience. Demonstrates a future oriented mindset to drive improvement opportunities through an understanding of client`s current and future needs.

• Relationship Building :
Demonstrates enthusiasm for cooperativeness, co-design and facilitation. Shows respect for the opinions of others, a willingness to share information and the ability to build rapport with clients, stakeholders, vendors and colleagues. Can delegate, prioritize and has the ability to motivate others.

• Communications Skills:
Has demonstrated oral and written communications skills to communicate effectively with clients and stakeholders not familiar with service design and user experience aspects of digital service delivery.



Summary
If you are interested in the Senior UX Designer role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted.


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.