About

• Senior Technical Business Analyst (Canada only)
• At Robots & Pencils, we partner with clients to deliver digital products that matter. We’re seeking a Senior Technical Business Analyst who combines sharp analytical skills with strong technical acumen. This is a hands-on, high-impact role for someone who thrives at the intersection of business strategy and technology delivery, ensuring that solutions not only meet stakeholder needs but are also scalable, efficient, and future-ready.
• This role is ideal for a candidate who is equally comfortable facilitating discovery workshops, writing detailed requirements, and collaborating with engineers on system design. You’ll be a critical link across business, design, and engineering teams, driving clarity and alignment from concept through delivery.
• About You
• You’re passionate about solving complex business problems with smart, practical technology solutions. You take pride in bridging communication gaps between stakeholders and technical teams, ensuring that every solution is well-reasoned, testable, and strategically aligned. You’re proactive, accountable, and recognized as someone who can influence decisions with clarity and data-driven insights. You balance detail with big-picture thinking and are committed to continuous improvement.
• What You’ll Do
• Business Analysis & Requirements
• Lead discovery sessions to elicit, analyze, and document business, functional, and non-functional requirements.
• Translate stakeholder needs into user stories, acceptance criteria, process flows, and use cases.
• Ensure requirements align with organizational goals, compliance standards, and technical feasibility.
• Technical Collaboration
• Partner with solution architects and engineers to design system integrations, APIs, and data flows.
• Create and maintain artifacts such as data mappings, interface specifications, and workflow diagrams.
• Act as a liaison to ensure both business and technical teams share a clear understanding of scope and priorities.
• Delivery & Execution
• Support backlog refinement, sprint planning, and user acceptance testing (UAT).
• Collaborate with QA teams to validate test coverage and participate in defect triage.
• Ensure solutions are testable, scalable, and aligned with CI/CD delivery pipelines.
• Leadership & Continuous Improvement
• Mentor junior analysts and contribute to BA practice standards, templates, and documentation.
• Advocate for process improvements, agile best practices, and modern tooling.
• Stay current with emerging tools, platforms, and methodologies to bring fresh perspectives to projects.
• Qualifications & Experience
• 7+ years of business analysis experience, with at least 3 years in a technical or systems-focused role.
• Proven experience leading analysis for enterprise-scale projects involving system integrations, data management, or SaaS platforms.
• Strong knowledge of APIs, databases, system architecture, and cloud platforms (AWS, Azure, or GCP).
• Hands-on experience with Agile delivery frameworks and tools (Jira, Confluence, Lucidchart/Visio).
• Excellent facilitation, documentation, and stakeholder management skills.
• Bachelor's degree in computer science, Information Systems, Business, or related field (or equivalent experience).
• Preferred
• Familiarity with SQL for data validation and analysis.
• Exposure to CI/CD pipelines, DevOps practices, or microservices.
• Professional certifications (CBAP, PMI-PBA, or Agile BA).
• Industry experience in financial services, healthcare, or other regulated domains.
• Core Competencies
• Ownership & Accountability – Takes end-to-end responsibility for requirements and outcomes.
• Adaptability – Thrives in fast-paced, client-driven environments with shifting priorities.
• Collaboration – Builds strong relationships across teams and time zones.
• Clarity & Precision – Communicates requirements and decisions in a structured, testable way.
• Problem Solving – Analytical and resourceful when navigating ambiguity or technical complexity.
• Leadership – Guides junior analysts and contributes to BA practice maturity.
• Why Join Robots & Pencils?
• At R&P, we don’t just deliver projects; we help clients design and build the future. Our teams are diverse, globally distributed, and passionate about solving tough problems with creativity and craftsmanship. If you’re a Technical Business Analyst who thrives on connecting business vision with technical execution, we’d love to hear from you.
• **This role is open only to candidates currently residing in Canada with legal work authorization.