• Collaborate with RLSO solution vendor, project teams, solution architects, SDC/ITS, LTC IAST staff and third parties engaged to facilitate agreement on and acceptance of the solution for RLSO technical issues or enhancements.

• Provide technical support coordination for QA and UAT testing, including engagement of IAST, Data MoD, RLSO support teams

• Provide support for cloud pipeline management and deployment support

• Contribute to the completion of deliverables (such as requirements document, solution concept document, infrastructure build) for RLSO support and Maintenance activities.

• Lead the completion of the desktop package certification and installation

• Lead the maintenance of environment readiness (HW, SW, ENA connectivity, VPN, VDI access for Vendor and internal teams).

• Completion of all connections to all non-core and/or legacy components identified for the RLSO Maintenance and Support requirements.

• Provide technical expertise in the release and deployment management, change management, problem and incident management, service level management, and service transition from project team to operations team and related processes on-going

• Provide Technical expertise in the management of changes from agreed scope, schedule or quality for infrastructure, network, and access updates through Change request process – provide technical assistance in the issuance of change requests and management approvals

• Provide technical expertise in the preparation and follow up on Change requests (CR’s/ PCR’s) and Change Request (CRQ’s) to manage RLSO changes.

• Provide technical expertise in Code drops planning and management during project execution and stabilization period, CRQs, Implementation, Application Promotion plans and schedules, approvals, approval forms based on Project Schedule

• Providing input for CR’s preparation by the vendor and ensure the readiness of requested changes

• Technical oversight of code/package drops and implementations into QA/UAT/Production Environments

• Provide Technical expertise and necessary activities in the management of the Hardware and Software Inventory to optimize the Azure hosting costs,(such as physical and virtual servers, network assets, software licenses)

• Provide technical expertise and execution of Software media preparation (licenses, renewals, media storage etc.)

• Provide technical expertise in the management and execution of software license renewals; initiation of the process, engagement of OPS partners to obtain information required for procurement, support.

• Proactively identify risks related to RLSO technical solutions and propose mitigation plans. Provide technical expertise in the follow ups on risk mitigations strategy and issues/ actions execution

• Provide technical expertise in the completion of client-side elements of the solution, such as desktop package certification and installation and peripherals acquisition and setup.



Qualifications
Must have:

• Understanding of Siebel Application Architecture, hands on Siebel Administration, Siebel development environment setup, Web Services and workflows design, hands on Siebel Remote Client

• Knowledge of, and experience with the following computing environments:
Database: Oracle
CRM: Oracle Siebel, Siebel Public Sector, Siebel Tools, Siebel Remote Client, Open
UI, BIP, OPA
Mid Tier: BPM
Operating Platforms: Unix (Solaris, AIX),
Web/Application Servers: WebLogic, Microsoft IIS

• Working experience with toolsets that support object-oriented languages and web application development including:
Configuration/Builds: Harvest (or similar), Ant
UML modeling tools
Eclipse
JUnit, Log4J

• Senior experience from various areas of Service Management, such as Release and Deployment Management, Change Management, Configuration Management, Availability Management, Capacity Management, Problem and Incident Management, Service Level Management.



Summary
If you are interested in the Senior Solutions Designer role in North York, please apply online at www.randstad.ca. Qualified candidates will be contacted.


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.