• Provide program management leadership and expertise of large scale, highly complex, high profile and high-risk initiatives that may be multi-jurisdictional and/or enterprise wide.

• Develop and administer program assessment protocols for evaluation and improvement with an aim to maximize ROI.

• Maintain organizational standards of satisfaction, quality, and performance to ensure the accountability for the program(s)’ centralized group of projects and their successful full life cycle delivery.

• Oversee multiple project teams, ensuring program goals are reached.

• Manage budget and funding channels for maximum productivity.

• Work closely with Program Leads, cross-functional teams, and assigned project managers to develop various program related processes in support of consistent practices to benefits realization through an agile project management approach:

· the program management practices,

· program scope & deliverables,

· required resources for cross-functional teams and external vendors,

· work plan, and budget.

• Develop, track and manage timelines for projects and initiatives.

• Manage program teams for optimal return on investment, and coordinate and influence cross-project initiatives.

• Develop and manage budget for programs and be accountable for delivering against established business goals/objectives.

• Work with other program managers to identify issues, risks and opportunities across multiple projects within the department.

• Analyze, evaluate, and overcome program issues and risks, and produce program reports for managers and stakeholders.

• Prepare progress and status reports for program directors and committees including governance committees and ensure effective alignment amongst existing and new governance committees/structures.

• Ensure programs are delivered cost effectively and efficiently, and in compliance with HSC’s methodologies, standards and frameworks.

• Provide mentoring and knowledge transfer to HSC’s designated staff to enable continuation in operational activities and sustainment.

• Create technical project and user documentation, training manuals and various business cases including but not limited to Ontario Treasury Board (TB) / Management Board of Cabinet (MBC) submissions and internal briefing notes to ensure the effective delivery of the critical business processes.

• Establish and regularly review sequencing of high-level activities within projects and across programs where dependencies exist.

• Track and report program progress against identified success factors and key enablers.

• Establish and coordinate secretariat functions, processes, and tools, enabling program oversight from executive leadership teams/committees.

• Collaborate with partners, stakeholders, and vendors to support designing, planning, and implementing change initiatives.

• Inform, elaborate, and help deliver solutions that simplify processes and improve end-user experiences.

• Support and contribute to planning that informs modernization and transformational service delivery roadmaps and execution against those roadmaps.

• Support and inform vendor management activities and strategies to enable effective service delivery with the appropriate oversight.

• Design and implement program oversight solutions to ensure compliance with regulation while encouraging quality improvement.

• Deliver a roadmap and program solutions for modernization initiatives.

• Explore opportunities for integration and consolidation.

• Other duties as assigned.



Qualifications
MUST HAVES:

• In-depth knowledge and experience producing program and project management artifacts and deliverables required to support program strategic objectives.

• Ability to use appropriate strategies and actions to proactively overcome resistance to change and capitalize on forces in support of change during all stages of program projects – concept, definition, planning, implementation, and close-out

• Experience with monitoring and forecasting program and project costs and provide reporting and input to ensure targets are met.

• Experience with effective articulation and prioritization of issues and risks to senior executive levels and recommendations of mitigation strategies for decision makers.

• Experience with procurements, managed services, and vendor management.

• Experience with managing and delivering end-to-end programs/projects with focus on solution integration, platform modernization.

• In-depth knowledge and understanding of Ministry policy and IT project approval processes and requirements.



Summary
If you are interested in the Senior Program Manager role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted.


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.