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Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Enterprise Enabling Functions Pay Details: $108,800 - $163,200 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Department Overview The P&T Delivery Practice was established to lead Project Management professionals as they work with delivery teams on projects and programs that the build the capabilities, systems and processes required for best-in-class operations and other enabling capabilities across the TD Enterprise. Job Overview The Senior Program Manager will plan, manage, and deliver distinct programs with a high level of risk exposure through all specific phases in alignment with business and/or enterprise strategies. Your Accountabilities Include: Indirectly manage program team consisting of Business Analysts, Business SMEs and technology resources under the PDLC or Agile or hybrid project & resource management frameworks. Engage Executive Sponsor, senior leadership, and other key stakeholder groups to ensure effective, efficient and compliant delivery of programs. Engage appropriate stakeholders to identify and manage required outcomes of programs for the business Establish effective program oversight and other governance structures and protocols, and engage the correct levels to support the direction for the program(s) Provide on-going communication to key stakeholders, including the Program Sponsor, Business Program Owner and Portfolio Manager to ensure they are aware of significant changes to the program status(es) in a timely manner Respond to inquiries and escalate concerns from stakeholders at all levels in the organization (technical, business, Senior and Executive Management) Provide advice and guidance to business partners and program team(s) as required regarding best practices in program management Collaborate with appropriate partners to ensure required resources are assigned to the program for successful delivery Deliver and own program outcomes that are aligned to established cost, timing, deliverable and scope objectives Generate cost estimates and provides program financial management, incorporating risk, by leveraging appropriate tools and templates Proactively identify and track program risk and develop mitigation plans to manage risk Accurately forecast and manage assigned budget to provide monthly financial reporting for programs in alignment with Finance standards Support vendor management and strategic sourcing process, managing RFP activities and partnering with vendor(s) to ensure efficient and effective program delivery Apply TDBG principles of program management life cycle methodologies & governance, tools and best practices, ensuring that appropriate documentation, change and risk management practices are in place TEAM Leadership: Provides coaching to delivery professionals and other key stakeholders Provides advice and counsel to project teams, program resources and business partners Fosters an environment of continuous learning, including the sharing of experience and learning across team members and partners as appropriate Job Requirements 7 plus years progressive project/program-related experience Comprehensive knowledge of the practices, procedures and principles of program management whether PDLC or Agile methodology Experience with financial management with respect to tracking, forecasting and managing program budgets Team player with ability to lead and influence to achieve results through effective negotiation and problem solving Knowledge of key applications: Jira, Confluence, MS Project, Office 365, Excellent written and verbal communication skills Thrives in a fast-paced environment, managing multiple deadlines and priorities Advantageous additional experience Experience with AML, Cyber Security, identity access/management, fraud management Regulatory scope delivery Work experience at a large Canadian financial institution Knowledge of Clarity PPM for program delivery Education / Accreditation: University degree or comparable professional education/training PMP certification or equivalent preferred Scaled Agile Framework (SAFe) certification Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! Language Requirement (Quebec only): Sans Objet US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific