• Collaborate with third-party vendors and internal teams to maintain and upgrade service infrastructure.
• Oversee the service's security posture, manage vulnerability remediation, and ensure compliance.
• Provide expert technical analysis and support for ongoing projects and operational duties.
• Create and maintain essential documentation, including standard operating procedures and knowledge articles.
• Analyze service performance, utilization, and cost-effectiveness to drive continuous improvement.
• Lead the planning and execution of disaster recovery strategies and annual testing.

Qualifications
• A degree or diploma in a related field combined with 6-10 years of progressive, related experience.
• Extensive experience in technical architecture, with at least 3 years focused on cloud platforms like Azure.
• A minimum of 5 years of experience defining technical environments and supporting software development.
• Proven ability to gather requirements from diverse stakeholders and produce high-quality technical documentation.
• Demonstrated expertise in process improvement, troubleshooting complex technical issues, and documentation.

Summary
If you are a strategic thinker with a strong technical background in remote access and cloud infrastructure, this is your chance to make a tangible impact. Apply directly to this job ad or reach out to your Randstad Digital representative immediately!

P.S. Don’t forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills! So even if this role isn’t for you please update your profile so we can find you!

We look forward to supporting you in your job search!

Good luck!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.