About

• Description
• Sprout Social is looking for a Data Scientist with strong BI and metrics experience to help shape how data informs strategy, innovation, and customer impact across the company — with a focus on our Go-to-Market functions.
• Why join Sprout’s Data Science and AI team?
• Sprout empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. Processing over one billion social messages daily, our platform delivers essential insights and actionable information to over 30,000 brands. These insights drive smarter decisions, accelerate innovation, and foster authentic connections with end customers. Our full suite of social media management solutions includes publishing and engagement tools, customer care, influencer marketing, connected workflows, and business intelligence. We’re also weaving AI throughout our products and applying it internally to accelerate outcomes for our teams and our customers.
• You’ll work alongside a growing Data Engineering team that owns the heavy lifting of building certified tables and data pipelines, while you focus on defining metrics, creating clarity, and helping business partners make better decisions.
• What you’ll do
• Partner with marketing, finance, product, operations, and customer success to tackle both well-defined and ambiguous business questions.
• Define and document core business metrics in partnership with Data Engineering, collaborating early on table design to ensure metrics are well structured, consistent, and widely adopted across teams.
• Build, modify, and rationalize clear, visually compelling dashboards and self-service reporting (e.g., Tableau, Looker, or similar) that drive decision-making.
• Analyze large datasets to uncover trends, surface opportunities, and generate actionable recommendations.
• Translate complex findings into clear, impactful stories for diverse audiences.
• Use Python or R to perform analysis and statistical modeling, and support experimentation and ad-hoc investigations.
• What you’ll bring
• You’re a data scientist who thrives at the intersection of business strategy, visual storytelling, and statistical analysis. You’re not just a dashboard builder—you’re a thought partner who asks great questions, dives into ambiguity, and delivers insights that drive decisions.
• Minimum Qualifications
• 2+ years of experience in a data science or analytics role, collaborating with business stakeholders
• Proficiency in SQL for querying, transforming, and analyzing large, complex datasets
• Proficiency in Python or R for data analysis and statistical modeling
• Expertise in one or more modern BI tools (e.g., Tableau, Looker, Power BI) for dashboard design and self-service analytics.
• Strong communication skills with the ability to turn complex analysis into compelling stories
• Experience defining and driving adoption of business metrics and KPIs
• Ability to scope ambiguous questions into clear, actionable analyses
• Familiarity supporting business domains such as finance, marketing, product, or customer success
• Preferred Qualifications
• Familiarity with ML/AI techniques (e.g., regression, clustering, classification, forecasting, or recommendation systems) in a business context
• Experience guiding stakeholders through experimentation and A/B testing
• Familiarity with cloud data environments such as GCP, AWS, or Azure
• Exposure to modern data stack tools (e.g., dbt, Airflow, data catalogs) — strong partnership with Data Engineering expected.
• Experience administering or configuring BI platforms (e.g., Tableau Server, Looker, Power BI) is a plus.
• How you’ll grow

Within 1 month, you’ll plant your roots by

• Completing Sprout’s New Hire training program alongside other new Sprout team members
• Learning about our data science and analytics best practices
• Becoming familiar with our existing services, tools, and data
• Meeting with departments and stakeholders to understand existing problem spaces
• Defining your first project with your manager and beginning analysis

Within 3 months, you’ll start hitting your stride by

• Reviewing and rationalizing existing dashboards, identifying what to keep, consolidate, or retire, and contributing new dashboards, insights, or metric documentation where needed
• Building partnerships with key stakeholders across business functions
• Contributing ideas for process improvements and data solutions that drive impact

Within 6 months, you’ll be making a clear impact by

• Supporting high-priority initiatives with data analysis and reporting
• Improving metric definitions, dashboard usage, and self-service data accessibility
• Ensuring dashboards and tools are widely adopted and trusted across the business
• Sharing insights that inform strategy and surface opportunities

Within 12 months, you’ll make this role your own by

• Expanding how data is used to deliver measurable business value
• Becoming a go-to partner for data across multiple teams
• Contributing to team best practices and shaping how Sprout makes data-driven decisions
• Surprising us with new ideas and unique ways to deliver impact we haven’t even imagined yet
• Shaping and evolving our approach to business metrics and dashboarding to drive clarity and impact across the organization
• Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.
• Our Benefits Program

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Candidates for this remote work opportunity must be based in either British Columbia or Ontario. If you are based in another location within Canada, we aren’t able to hire in your location at this time; however, if you’d like to stay in touch with us in case that changes in the future, please apply and we’ll save your application for possible future consideration.
• Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter.
• The base pay range for this role is $130,000 (min), $162,500 (mid), $195,000 (max) CAD annually. Individual base pay is based on various factors, including work location, relevant experience and skills, the responsibility of the role, and job duties/requirements.
• The listed ranges represent the full earning potential in this position. Starting salaries for well-qualified new hires are typically around the midpoint of the range. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.
• Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. We have outlined the various components to an employee’s full compensation package here to help you to understand our total rewards package.
• #LI-REMOTE
• Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout's Global Applicant Privacy Notice.