• Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.

• Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.



Qualifications
Must Have:

• Business Analysis:

Knowledge of business analysis including enterprise level and client program area business analysis and modeling expertise; related business analysis tools, technology, processes, and methodologies; business analysis-related technical and business planning

• IT Knowledge and Experience:

Software development life cycle, design, development and integration; database concepts; user interface design principles
knowledge of enterprise architectural concepts specifically in the area of business architecture
knowledge of current trends and emerging technologies, specifically as it relates to business driven IT solutions

• Communication Skills:

Provide consultation and advice to senior cluster management and staff
client relationship management skills demonstrated through experience in business analysis
excellent team leadership, presentation, facilitation and negotiation skills

• Analytical and Problem Solving Skills:

Accurately assess clients` business requirements and identify best technology solutions
experience monitoring project progress, resolving problems and reporting issues to ensure clients expectations are satisfied in the most cost effective manner
evaluate directions, trends, standards and policies in a complex and evolving environment using multiple sources

• Project Management:

Knowledge of service delivery management, portfolio, and program and project management in complex and dynamic IT environments
experience working in environments of change management, quality assurance, risk management, disaster recovery planning, and business continuity planning
knowledge of project management methodologies and practices to participate in and/or lead multiple, broad scope business IT initiatives

General Skills

Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches.
Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies.
Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives.
Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders.
Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.
Experience developing strategies, preparing business cases and cost-benefit analysis.
Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement.
Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
Awareness of emerging I&IT trends and technologies.
Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
A team player with a track record for meeting deadlines.

Desirable Skills

Experience in the use of information retrieval packages.
Knowledge and understanding of Information Management principles, concepts, policies and practices.
Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.
Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping.
Experience in structured, object oriented and agile methodologies for user requirements.
Experience developing performance measures for business analysis evaluation and subsequent follow-up.
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.



Summary
If you are interested in the Senior Business Analyst role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted.


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.