Qualifications
Must Haves:

• Business Requirements Gathering/Documentation

10+ years experience in a business analyst capacity, with demonstrated work outlined clearly
Experience conducting requirements gathering and developing documentation
Demonstrated experience with developing business strategies, business process re-engineering
Demonstrated experience with business case development, cost-benefit analysis and feasibility studies in a complex project environment
Experience with a wide range of methods, tools and techniques for business analysis such as, but not limited to: business functional modelling, business event modelling, business process mapping.

• Technical Experience

Demonstrated Experience with GUI, user interface design and mock ups. (e.g. Balsamiq)
Demonstrated Experience with Joint Application development (JAD), Unified Modelling language (UML), and Computer Aided Software Engineering (CASE) tools.
Demonstrated experience with Document Management system and/or Customer Relationship Management System (CRM)
Exposure to working with diverse business environments and enterprise wide systems.

• System Functional Requirements

Ability to work with business and development teams to document system requirements.
Demonstrated experience with creating Business Cases, Screen Design/User Interface, Business Process Models, Privacy Impact Assessment and Threat Risk Assessments, and Logical architecture artifacts, among other deliverables.
Demonstrated experience with Business Architecture.

• Communication Skills

Demonstrated experience in solving problems analytically, and making sound decisions based on.
Experience in negotiating using both verbal and written communication skills and should have worked in a team based environment with a proven record of meeting deadlines.

General Skills

Leads and conducts business analysis to assess client’s business problems/opportunities and documents requirements for I&IT solutions.
Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
Conducts business analysis at varying levels of detail appropriate to project phases, aligning with OPS Unified Project Management Methodology, Enterprise Architecture, Gating Process, and OPS Standard Systems Development Methodologies.
Develops strategies, prepares business cases and cost-benefit analyses, and conducts feasibility studies for I&IT initiatives.
Designs sound processes for requirements gathering (e.g., JAD sessions, interviews, mockups).
Performs business modeling, use case modeling, conceptual and logical data modeling, process and data flow modeling, use case surveys, business rules definition, and non-functional requirements definition.
Monitors progress, resolves problems, and reports regularly to I&IT management and stakeholders.
Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.
Experience developing strategies, preparing business cases, and cost-benefit analysis.
Experience conducting requirements gathering, developing documentation (including presentations and briefing notes), and stakeholder engagement.
Experience using Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
Awareness of emerging I&IT trends and technologies.
Excellent analytical, problem-solving, and decision-making skills; strong verbal and written communication; interpersonal and negotiation skills.
A team player with a track record for meeting deadlines.


Desirable Skills

Experience using information retrieval packages.
Knowledge and understanding of Information Management principles, concepts, policies, and practices.
Ability to translate business and data requirements into specifications for designing appropriate technology solutions.
Experience with a wide range of methods, tools, and techniques for business analysis (e.g., business functional modeling, business event modeling, business process mapping).
Experience in structured, object-oriented, and agile methodologies for user requirements.
Experience developing performance measures for business analysis evaluation and follow-up.
Knowledge and understanding of Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.



Summary
If you are interested in the Senior Business Analyst role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted.


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.