At Elmer's, we’ve been equipping farmers with innovative solutions for over 40 years. Owning and operating our own farm we understand what farmers need and want out of our products and our company. We strive to provide our customers with products that will effectively handle even the toughest environments. Harvest after harvest, our mission is to produce world-class farm equipment for the needs of the progressive farmer.

To meet the growing demand for our product we’re currently seeking a Sales Support Lead. In this position you will support the sales organization by managing sales coordination, ensuring exceptional dealer and customer service, and driving process efficiency

Your Responsibilities Will Include:

• Oversee inside sales activities including quoting, order entry, invoicing, territory manager and dealer support.
• Assist with creating and administering sales programs.
• Serve as the primary liaison between inside sales and territory managers.
• Respond promptly to dealer and territory manager inquiries regarding pricing, availability, and product information.
• Build and maintain strong relationships with key accounts through proactive communication.
• Visit dealers, attend farm shows, and participate in industry events to strengthen relationships and support sales initiatives.
• Improve workflows for quoting, order processing, and CRM utilization.
• Identify opportunities for efficiency and implement best practices.
• Track and report on whole good inventory, sales metrics, pipeline activity, order fulfillment, and invoicing.
• Provide actionable insights to the Sales Manager and leadership team.
• Mentor and guide inside sales representatives to achieve performance goals.
• Foster a collaborative and customer-focused team culture.

We’re Looking For:

• Previous experience in inside sales or sales support, preferably in agricultural equipment or heavy machinery.

• Excellent communication and relationship-building skills.

• Strong organizational and analytical abilities.

• Ability to lead and develop a small team.

• Problem-solving and decision-making under pressure.

• Customer-focused, detail-oriented, and proactive.

• Comfortable in a fast-paced, dynamic environment.

• Degree or diploma in Business, Agriculture, or related field (or equivalent experience) is an asset.

• Familiarity with dealer networks and B2B sales processes is an asset.

• Proficiency in CRM systems (e.g., Salesforce) and ERP platforms is an asset.

In addition to a competitive salary, benefits, and pension plan, we offer a dynamic, growing workplace that provides opportunities for all staff to have an impact.

Our facility is conveniently situated near Altona, MB - 36km east of Winkler, and only 100km south of Winnipeg. Altona is an attractive, caring, and progressive community with abundant cultural, recreational, and educational opportunities for all ages. With amenities and opportunities that rival much larger municipalities, there’s no better place to be.

Elmer’s Manufacturing Ltd. welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.