About

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies. If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers. For more information about our privacy policy and how to manage cookies, visit our Privacy Policy. Job Title: Sales Operations Manager - Contract Role (18-Month Assignment) Location: Canada (Calgary) and USA (Houston, Texas; Philadelphia; Lake Forest, CA or San Leandro, CA) Please note: This position is a temporary role with an expected duration of 18-months and is not a permanent position. Sales Operations is a high-performing, business critical, and strategic function that supports the sales organization to create an environment for sales success. The function works closely with sales leadership and drives investment in sales force effectiveness while managing the functions essential to deliver enhanced sales force productivity and performance. This role will work closely with the Director of Sales Operations for the Americas, as well as regional sales and sales operations leadership and other groups around the globe to drive overall productivity and effectiveness to the company. Responsibilities: Work closely with and under the guidance of the Director of Sales Operations for the Americas to: Ensure the sales teams run as effectively and productively as possible interacting with the sales team, leadership, global counterparts and supporting functions to drive revenue for the organization Work closely with other functional business disciplines (Marketing, Legal, Commissions, HR, and others) to facilitate training, onboarding, and guide new sales team members Provide sales leadership with data and make recommendations for improving sales funnel, sales processes, and results Lead pipeline hygiene to ensure accurate forecasting to achieve objectives Oversee the Sales portion of Salesforce.com activities including data entry, contracts, order entry / fulfillment, etcetera Act as the Chief of Staff to assigned leaders to ensure the Rhythm of the Business Align & embed the commercial Rhythm of the Business, supporting the commercial sales leadership team’s cadence of review and planning activities throughout the fiscal year Ensure planning, forecasting, and budgeting efforts are appropriately integrated with other planning processes employed across the organization Support the sales organization and provide counsel to the commercial sales leaders to implement sales objectives that appropriately reflect the corporate and regional goals of the organization Ensure the accurate calculation and deployment of the Sales functions’ budgets, delivering revenue and order coverage planning and assignment of sales quotas, ensuring the function’s financial objectives are optimally allocated to all sales channels and resources through the sales incentive program Identify opportunities for sales process improvement Facilitate successful implementation of new programs throughout the sales organization by ensuring a well-defined, efficient sales and training process is in place for launch Foster and support an organization of continuous process improvement Partner with regional sales operations teams to support each of the regions’ needs while driving global consistency in tools, processes, and measurements to enhance both growth and productivity Implement and manage globally standardized sales forecasting, opportunity management and planning, and budgeting processes to establish the highest levels of quality, accuracy, and process consistency Support the prioritization of investments in enabling technologies in support of sales organization productivity Work closely with the global sales leadership, sales operations leadership, and IT to align the sales and technology roadmap and strategy, recommending changes and enhancements to sales tools and processes Partner with other internal groups, as well as regional sales leadership, to help shape the Global Incentive Compensation program from design and governance to implementation and administration, ensuring that the plan drives expected sales behavior and reinforces strategy Act as a focus point for new projects and developments with other internal groups Participate with leadership to accomplish team and/or player development and assure timely performance assessments of the team members Provide system, process, contacts, and operational coaching to sales team members Help resolve issues and offer alternative tactics and strategies to accomplish sales goals Follow-up, track, and report on goals progress planned by the area, market, and leadership Provide insights and review closely material deals, business growth, company and market commitments, pipeline and sales forecasts, account portfolios, and team performance Skills and Qualifications: Must have a positive attitude and be able to maintain professional, high-quality working relationships with members of the company globally and regardless of background or role Ability to solve problems and remain resilient when solutions are not obvious, do not include your ideas, or take time to implement Ability to handle multiple, simultaneous projects in a fast-paced environment while paying very close attention to detail. Advanced MS Office knowledge, demonstrated prior use, and high-level current skills Self-starter, highly motivated, disciplined, results driven, and a strong, team-focused player Demonstrated ability to work effectively with sales organizations with managers, sellers, and very senior stakeholders Exceptional, clear communication skills are key (in person, via video call, written and verbal) Extensive experience with Salesforce or similar CRM systems Cross-functional, matrixed stakeholder experience as well and demonstrated influencer skills are key, including the ability to influence at appropriate levels of the organization Ability to build vision, understand and define requirements, design practical solutions, develop supporting business cases and implement solutions Deep knowledge of best-in-class sales and account management practices as applied within Technology, SaaS, and B2B environments Experience driving structured processes and leveraging analytics from large datasets to define issues, provide solutions, and drive programs Broad experience using high volumes of data to develop go-to market approaches and inform the business on a wide variety of subjects Ability to think strategically and synthesize insights and business implications from data in a meaningful way A focus on self-learning and professional development to improve and serve others in the pursuit of business growth and personal development Minimum of 5 years of experience managing sales operations within a technology company Experience in the Technology/SaaS sales space, with a strong preference for experience in growth companies Experience in developing and effectively engaging highly functioning remote teams and people Demonstrated experience in change management within sales organizations AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world. Empowering you with pioneering tech AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies. If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers. For more information about our privacy policy and how to manage cookies, visit our Privacy Policy.