RESPONSIBILITIES

• Lead the execution of the Lead-to-Order (LTO) process from RFP to customer onboarding.
• Coordinate cross-functional teams to ensure timely bid delivery and client integration.
• Ensure quality and accuracy of customer data shared across departments.
• Drive customer onboarding and product qualification processes.
• Escalate issues that may impact customer satisfaction or delivery timelines.
• Support continuous improvement initiatives and contribute to process optimization.
• Provide training and support on LTO tools and processes.
• Act as a project manager for one-off sales initiatives requiring structured coordination.

RELEVANT EXPERIENCE & STRENGTHS

• Passion for teamwork and building strong internal relationships.
• Client-focused mindset with excellent communication skills.
• Strong organizational skills and ability to manage multiple priorities.
• Analytical thinker with advanced Excel proficiency.
• High agility and adaptability in a fast-paced environment.
• Leadership presence and confidence in driving accountability.
• Experience or training in project management is an asset.
• Resourceful, curious, and committed to continuous learning.

Bring out the best in yourself. Commit. Evolve. Persevere. Every day, our colleagues choose to respect their true nature by contributing with passion to our mission.

REQUIREMENTS

• Bachelor’s degree in Business, Marketing, Communications or related field preferred.  
• Sales, customer service and project management experience are highly desirable. 
• Excellent computer skills to include MS365, PowerBI reporting, CRM and SAP.
• Qualified candidates must be legally authorized to work in the US without sponsorship now or in the future. 
  
  

Cascades believes in the success of an inclusive organization that values diversity within its team. Cascades will fairly consider all candidates qualified for this position. 

About Cascades

• Being part of Cascades means revealing the full potential of matter, people, and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative, and value-creating solutions in terms of packaging, hygiene and recovery.
   
• Join 10,000 women and men working in a network of more than 65 business units located in North America and Europe.