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Education: Secondary (high) school graduation certificate. Tasks: Supervise staff (apprentices, stages hands, design team, etc.). Assign sales workers to duties. Hire and train or arrange for training of staff. Authorize return of merchandise. Sell merchandise. Prepare reports on sales volumes, merchandising and personnel matters. Resolve issues that may arise, including customer requests, complaints and supply shortages. Experience: 1 year to less than 2 years.