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Education: Secondary (high) school graduation certificate. Tasks: Monitor staff performance . Recruit staff. Set staff work schedules. Determine type of services to be offered and implement operational procedures. Organize and maintain inventory. Ensure health and safety regulations are followed. Negotiate arrangements with suppliers for food and other supplies. Address customers' complaints or concerns. Provide customer service. Plan, organize, direct, control and evaluate daily operations. Government programs: Recognized employer. Experience: 3 years to less than 5 years.