About

• Are you passionate about quality and love uncovering hidden bugs and edge cases?
• At Keycafe, we’re looking for a QA Engineer who thrives on digging into complex systems, ensuring reliability across both software and hardware, and acting as the critical safeguard for product stability. This isn’t just about running tests — it’s about owning the quality of a global IoT platform used in mission-critical operations every day. You’ll support our software team, but also roll up your sleeves at our Vancouver office to test SmartBox hardware in real-world conditions.
• This is your opportunity to have measurable impact across our entire product stack, from cloud software to IoT devices deployed worldwide.
• What You’ll Do
• Own quality assurance across both software and hardware, ensuring our SmartBox systems are bulletproof in production.
• Design, write, and maintain automated and manual test cases for web apps, APIs, and embedded systems.
• Reproduce and verify bugs in staging and production, then drive resolution with developers.
• Run real-world tests on SmartBoxes and hardware components in our Vancouver office, simulating customer environments.
• Investigate difficult issues involving hardware, networking, or connectivity.
• Analyze logs and telemetry to troubleshoot user-reported problems.
• Continuously improve QA processes to accelerate development cycles without compromising reliability.
• Why Join Keycafe
• Mission-critical role: You’ll be the last line of defense before features and hardware reach customers.
• Hands-on impact: Test equipment in real-world conditions, not just in theory.
• Global product: Our SmartBox is trusted by customers in 30+ countries across industries from hospitality to logistics.
• About Keycafe
• Keycafe, headquartered in Vancouver, powers secure and seamless key management for businesses worldwide. Our SmartBox system combines IoT hardware with cloud software to give organizations total control over their keys — anytime, anywhere. From hospitality and property management to logistics, fleets, and government, companies rely on Keycafe to keep operations secure, efficient, and scalable.
• Who You Are
• 2+ years of QA, test automation, or debugging experience.
• Skilled in designing unit, integration, and regression tests.
• Familiar with Java (Grails), Python, and JavaScript (Node, Angular).
• Comfortable testing hardware and IoT devices, or eager to learn quickly.
• Strong analytical skills with the ability to isolate and clearly communicate issues.
• Based in Vancouver and available for regular on-site SmartBox testing.
• Nice to Have
• Experience testing hardware-enabled SaaS or IoT platforms.
• Background in networking, connectivity, or embedded system QA.
• Familiarity with cloud monitoring tools and log analysis.
• Base salary $70,000 – $90,000 CAD plus bonus.
• Great team culture with training and professional development opportunities.
• Make a real-world impact on products trusted by businesses globally.
• Please note: Only candidates located in Vancouver, Canada will be considered. Applications from other locations will not be reviewed