About

• Traditional surveys fall short in today’s world. That’s why we built ThoughtExchange, a platform powered by cutting-edge AI that helps leaders meaningfully connect with their communities and uncover immediate, actionable insights that drive real change.
• We empower K12 leaders with the high-quality data they need to make informed decisions and create lasting impact. Our mission fuels everything we do, and we’re proud to work alongside a team of brilliant, curious, and collaborative individuals.
• At ThoughtExchange, we’re reshaping how organizations engage their people for good. If you’re passionate about making a difference, we’d love to have you on the journey.
• We’re looking for a QA Automation Engineer who thrives on building reliable, scalable test automation systems and takes full ownership of their work from idea to delivery. You’ll design, implement, and maintain automated testing frameworks that support our continuous delivery of exceptional software.
• In this role, work with a collaborative team that values curiosity, craftsmanship, and continuous improvement. You’ll think ahead to anticipate testing needs, improve processes, and advocate for clean, testable, and maintainable code.
• Note: This is a 1-year fixed-term position that includes benefits, with the possibility of extension.
• What You’ll Do
• Design, develop, and maintain automated test scripts using Playwright and Python for functional, regression, and end-to-end testing.
• Integrate automated tests into Continuous Integration (CI) pipelines, monitoring and improving test performance and reliability.
• Partner with developers, testers, and release engineers to find opportunities for automation, increase test coverage, and verify that new features meet standards for performance, scalability, and security.
• Take ownership of assigned projects - scoping, estimating, and delivering testing solutions that align with release timelines.
• Debug and troubleshoot test and production issues independently, communicating blockers and risks early.
• Write and maintain manual test cases as needed for complex or evolving features.
• Contribute to improving team workflows, documentation, and quality standards.
• Share knowledge across the team by writing documentation, participating in reviews, and presenting insights or improvements.
• Stay current with modern QA tools, frameworks, and best practices, bringing fresh ideas to evolve our testing culture.
• What You Bring
• Proven experience developing and maintaining automated testing frameworks (ideally Playwright and Python).
• Strong understanding of QA principles, automation design, and system reliability.
• Experience working within CI/CD pipelines and familiarity with tools like GitHub Actions or Jenkins.
• Demonstrated ability to own and deliver small-to-medium projects independently, from scoping through delivery.
• Comfortable working across multiple parts of the codebase, debugging unfamiliar systems, and identifying technical debt.
• Strong analytical and problem-solving skills with high attention to detail.
• Collaborative mindset with excellent written and verbal communication skills.
• Growth-oriented, curious, and proactive about learning new technologies and improving team processes.
• Salary Range
• The hiring range for this role is $77,250 -$86,000 CAD. Your specific compensation within this range is determined based on your job-related skills, knowledge, experience, and our internal equity assessment.
• If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out, apply, and tell us more about yourself in your application. Research has shown that some individuals only apply when they feel 100% qualified. We are committed to removing obstacles to ensure we have the best talent.
• ThoughtExchange prioritizes accessibility. Support is available upon request for candidates participating in all aspects of the selection process. Finally, we know from time to time, emergencies happen, and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

What we offer

• ThoughtExchange wants to ensure our people are heard, supported, and cared for, so we invest in our employees. We continuously ask our employees what they need to ensure we're supporting their successes in the workplace and in life.

We are proud to offer our employees the following

• Benefits & Well-Being: From day one, you’ll receive a benefits package focused on health & wellness that includes a generous time off policy, flexible extended benefits plan options, and company-wide wellness days off scheduled throughout the year. Our benefits package also includes maternity & parental leave top-up programs, as well as access to Maple & Inklbot, which support our employees' primary care, mental health, and wellness needs.
• Flexibility: We’ve been remote-first for over ten years. We’re contribution-focused and operate on mutual trust because we need you to feel empowered to be your best self. You know the circumstances in which you excel—where you work and how you structure your day.
• Culture: We walk the walk when it comes to our product, ensuring that no critical decisions are made without including our employees' perspectives. We value and prioritize everyone’s voice, so we use our anonymous, anti-bias platform to ensure people feel comfortable sharing their genuine thoughts and feedback.
• Compensation: We want you to do your best work, and part of that is being happy with your compensation. We pay fairly, considering the complexities of market rates, experience, location, and demand. We believe in pay transparency and pay equity. In addition to competitive pay and benefits, employees receive share options when joining the company.
• Connection: In addition to remote hubs of employees across Canada and the US and offices in Rossland and Vancouver, we get together as a company every few years in some pretty cool locations. We also connect virtually as a company every month and celebrate one another in our #gratitude Slack channel.
• Growth: We host regular learning sessions. You also have access to an annual Professional Development stipend & Company Coach to ensure you can grow in your role & advance your career.