About

• For over 50 years, Downs Construction Ltd. has been a trusted provider of superior restoration services on the island.
• What sets us apart? We prioritize our people. When our team feels supported, they deliver exceptional service to our customers and community. We foster growth, recognize contributions, and ensure every voice is heard—because your success is our success.
• If you're looking for a workplace where you're truly valued, have opportunities for professional growth, and can enjoy the journey along the way, we'd love to hear from you.

Our values guide us every day

• • Helping Others in Need: Treating everyone with care and respect.
• • Our People: We prioritize our employees' well-being and professional growth.
• • Excellence: Striving for the highest standards in all we do.
• • Innovation: Leveraging technology to deliver outstanding results.
• • Planet: Leading sustainability efforts to protect our planet.
• • Community: Supporting local sports and initiatives like The Nanaimo Steelmen and Hammond Bay Elementary

• At Downs Construction, you'll be part of something bigger: helping us revolutionize the restoration experience while making a real difference. Learn more about our journey at downsconstruction.com.

• Job Summary
• The Project Manager is responsible for developing and strengthening relationships to Downs Construction. They are also responsible for ensuring a steady flow of work claims, provide estimates on jobs, and manage the jobs from start to finish. These duties could include but are not limited to: creating job files, providing timely updates to all stakeholders, estimating costs, and maintaining accurate and up to date information on active files, all while providing excellent customer service to our clients.

• Responsibilities
• Attending new claims and explaining the restoration process to the client
• Completing on-site measurements and estimates
• Delivering exceptional customer service to insurance stakeholders, homeowners and property managers
• Being proactive in resolving customer service issues
• Liaising with appropriate departments and sub-trades to ensure that work is completed on time, on budget and meets Downs Construction quality standards
• Liaising with appropriate departments, sub-trades, homeowners and adjusters on the status of work
• Inspecting progress and work quality throughout the project lifespan
• Working with admins and office staff to ensure all administrative aspects of the jobs are performed in a timely and accurate manner
• Building and maintaining relationships by meeting adjusters on jobs, providing timely and accurate estimates and billings
• Preparing accurate job costing and estimating, ensuring target margins are met
• Ensuring all relevant safety standards are followed per Downs Construction and WorkSafeBC requirements.

• Requirements

• Adaptable to sudden changes.
• Valid British Columbia driver’s license with a clean driving record
• Clear criminal background relevant to the scope of work
• Demonstrated excellence in delivering outstanding customer service
• Proficient in computer applications, including Microsoft Office and mobile technology
• Strong business development acumen and sound financial management skills
• Highly organized with the ability to manage multiple priorities effectively
• Proficient with all Microsoft Office programs (Excel, Word, and Outlook).
• Construction and/or restoration experience.
• Understanding of insurance claims and property management as they relate to restoration.
• Good communication skills (verbal, written and interpersonal).
• Experience with Encircle is an asset.
• Knowledge and experience with Xactimate is an asset.
• Being punctual and having an eagerness to learn is essential to the role.
• Proven ability to work both independently and within a team to drive successful projects.

• Benefits

After completing your probation period of three months, some of the benefits we offer include

• • FREE Extended Health and Dental Benefits!
• • Tuition Reimbursement.
• • $500.00 per year for each paramedical service we offer (i.e., massage therapy, physiotherapy, chiropractor).
• • $750.00 per year for Mental Health-related services, such as clinical psychologists, registered clinical counselors, etc.
• • An additional $500.00 per year for single plans and $1000.00 per year for family plans via our Health Care Spending Account to put towards your extended health and dental benefits.
• • Company vehicle, phone, laptop, and office

• Compensation
• Salary: $70,000 - $120,000 per year (based on experience). Please note that this salary is based on a mix of base salary and commission.

• Culture
• We are a family-orientated and flexible work environment. If you want to have friends where you work, then look no further – you've found your home. We want our staff to do well, both in the workplace and in their personal life, our management team we'll help you achieve your goals, both professionally, and personally.
• Downs Construction Ltd. supports career advancements and continuous training!
• Applicants must be legally authorized to Work in Canada
• We thank all candidates for their interest; however, only shortlisted candidates will be contacted.
• If you need any accommodations for your interview, please email HR@downsconstruction.com as early as possible before your interview. Providing advance notice and details will help us make the necessary arrangements to support you.