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Program Manager – IT IV (Contact Centre Transformation) Strategic contract role in the insurance industry focused on large-scale contact centre transformation. Drive global technology initiatives using AWS, Genesys, MS Teams, and GenAI in a hybrid Toronto-based environment. Collaborate with senior stakeholders and influence enterprise-wide digital change. What is in it for you: • Salaried: $90-95 per hour. • Incorporated Business Rate: $110-115 per hour. • 3-month contract (37.5 hours/week). • …