COMPANY: IRON EAGLE INDUSTRIAL SERVICES

POSITION: Program Coordinator

LOCATION: Isanti, MN

REPORTS TO: Executive Vice President of Sales

TYPE: Full Time, In-Person (occasional hybrid work style)

SALARY RANGE: $80k - $85k/yr++ (Negotiable, Depending on Experience)

ABOUT US

Iron Eagle specializes in Industrial Services, focusing on industrial cleaning & tank cleaning, emergency spill response, hazardous waste hauling and waste management. We are expanding our operations and seeking a Program Coordinator to join our team in Isanti, MN! (This role has the opportunity for occasional hybrid work schedule depending on business needs and office capacity).

OVERVIEW

We are seeking a detail-oriented Program Coordinator to serve as the administrative backbone of our operations, managing processes and paperwork while facilitating communication between Sales and Operations teams. This is a supporting role focused on ensuring seamless project execution from initial client engagement through final invoicing. This role is ideal for a process-oriented professional who thrives in a structured environment and enjoys supporting project success through meticulous administrative management.

DAY-TO-DAY RESPONSIBILITIES

Administrative Functions (80%)

• Create and maintain accurate pricing structures and client-specific documentation
• Manage client Master Service Agreements (MSAs) and Emergency Response Agreements
• Prepare comprehensive quotes and proposals for client review
• Source materials and pricing, coordinating job-specific material orders
• Handle DOT permitting requirements and waste management coordination
• Maintain detailed project documentation and electronic project sheets
• Process invoicing workflows and manage collections activities
• Organize and upload complete job folders to client directories in I-Drive system

Sales & Operations Liaison (20%)

• Coordinate client meetings and facilitate communication between departments
• Develop customer-specific rules and training documentation
• Schedule technical jobs with clients and internal engineering calendars
• Arrange subcontractor services and reserve rental equipment as needed
• Create Statements of Work (SOW) and submit to Operations for execution
• Conduct site visits to monitor project timeline and budget adherence
• Generate change orders and ensure proper approvals
• Communicate job assignments to Operations Managers with execution dates
• Collaborate with Sales team on invoice preview and review processes

Client Relationship Management

• Grow assigned client relationships and expand points of contact within client organizations
• Understand and communicate client Standard Operating Procedures (SOPs) and expectations to Iron Eagle staff
• Develop comprehensive understanding of client company structure, mission, and current initiatives
• Complete all required client forms and tracking schedules on a daily basis
• Attend client-related events, seminars, and entertainment functions during and after business hours as needed

Specialized Project Functions

• Prepare and organize complete job folders for project execution
• Work with accounting team to achieve 24-hour post-project billing for assigned clients
• Assist with collections activities as required
• Coordinate with staff to assign personnel and equipment resources effectively
• Complete waste profiles and manifests while tracking disposal tickets
• Select appropriate and cost-effective disposal options for project requirements

QUALIFICATIONS

• Must have at least 3 years experience in a similar role
• Similar industry experience a huge plus (Industrial Services, Environmental & Emergency Response, Oil & Gas, Chemicals, Heavy Industrial Equipment, etc.)
• Strong organizational and administrative abilities
• Excellent attention to detail and accuracy
• Effective communication skills for cross-departmental coordination
• Proficiency with document management systems and electronic filing
• Experience with contract administration and invoicing processes preferred
• Must commit to occasional travel (to client site/visits/meetings or events) during the busy season

BENEFITS + PERKS

• Comprehensive Medical, Dental, Vision Insurance + 401K
• Paid Time Off + Paid Holidays!
• Generous AUTO ALLOWANCE PROGRAM ($300-$700 monthly auto reimbursement)
• Company Credit Card + Monthly Cell Phone Allowance
• Career Growth + Advancement Opportunities!

***Check us out online at www.ironeagleis.com!