About

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Role Description

As a Business Process Analyst, you will play a pivotal role in driving strategic initiatives and enhancing the effectiveness of our pricing and contracting outcomes through comprehensive analysis and collaborative business process transformation.

• Lead projects and process reviews to support the improvement and integration of our pricing and contracting end-to-end processes.
• Focus on ensuring interoperability and scalability, maximizing value creation.
• Collaborate with colleagues and commercial excellence workstreams to gather requirements and understand needs around pricing strategy, offer development, contract development & management, and pricing and contract operations.

Key Responsibilities

• Process Support: Create, support and/or improve critical business processes. Define and document current and future state processes while maintaining process standards as SOPs for operating units.
• Project Support: Lead and/or support critical projects and change management to drive adoption of new pricing and contracting systems, enabling teams to learn new processes, systems, roles, and responsibilities.
• Stakeholder Engagement: Collaborate with stakeholders in sales, legal, pricing, contracting and marketing teams to drive change management and process standardization, ensuring they understand the changes needed.
• Facilitate effective communication and partner with colleagues in Change and Communications and Training to deliver on process aides and change deliverables.
• Performance Measurement: Deliver and measure Key Performance Indicators (KPIs) to track the value and outcomes of Americas pricing & contracting process efficiencies and effectiveness.
• Business Acumen: Leverage deep understanding of process strategies, business strategies and market dynamics to enhance operational effectiveness.
• Ensure compliance with all relevant laws, regulations, and company policies.
• Maintain a broad organizational perspective, considering the impact of decisions on the entire enterprise.

Qualifications

• Baccalaureate degree (or equivalent) and minimum 7 years of relevant experience, or advanced degree with a minimum of 5 years of relevant experience.
• Language: English (Fluent), Spanish (Fluent), Portuguese (Nice to Have).

Requirements

• Strong relationship building, communication and interpersonal skills.
• Expertise in problem-solving techniques, project management and strong negotiation skills.
• Time Management Skills: Works independently and takes ownership from start to finish.
• Cross-Cultural Experience: Experience working in international markets or with diverse teams.
• Solid business acumen and judgment with high attention to detail.
• Experience working within a project-oriented team.
• Ability to develop enterprise end-to-end process flows leveraging domain expertise and cross-functional collaboration.
• Effective communication skills with strong ability to craft messaging across a diverse set of stakeholders.
• Proficiency with Microsoft Office (Visio, Word, Excel, PowerPoint), Teams, SharePoint, SmartSheets, or other planning applications.
• Data Analytics Proficiency: Skills in data analytics with the ability to collect, collate and interpret data to support informed decisions.
• Experience with Lean and Six Sigma principles, including DMAIC.
• Pricing and Contracts Knowledge: Experience with pricing & contracting systems and processes.
• Industry Experience: Experience in the medical device, healthcare, or pharmaceutical Industries.
• Digital Transformation: Proven experience in leading digital transformation initiatives, particularly in pricing and contracting.
• Customer Relationship Management: Experience in managing and optimizing customer relationships, particularly in a B2B context.
• Technology Savvy: Familiarity with emerging technologies such as AI and machine learning in pricing strategies and contract management systems.
• Regulatory Knowledge: Understanding of relevant regulations and compliance requirements in the healthcare industry.

Benefits

• Competitive Salary and flexible Benefits Package.
• Health, Dental and vision insurance.
• Health Savings Account, Healthcare Flexible Spending Account.
• Life insurance, Long-term disability leave.
• Dependent daycare spending account, Tuition assistance/reimbursement.
• Incentive plans, 401(k) plan plus employer contribution and match.
• Short-term disability, Paid time off, Paid holidays.
• Employee Stock Purchase Plan, Employee Assistance Program.
• Non-qualified Retirement Plan Supplement, Capital Accumulation Plan.