Our associate is a specialty pharmacy - you must possess current expertise in prescription data entry, billing, claims adjudication, and resolving reimbursement issues using Kroll software within a high-volume pharmacy environment. Are you new to specialty pharmacy? Don't worry, our client pharmacy's training program will be tailored to your learning pace! Proficiency in data entry is essential, however, as you will be required to handle a minimum of 50-60 calls or entries per shift (high-touch prescriptions).

Submit your application today to be evaluated for what might evolve into an exceptional pharmacy career!

Advantages
Pharmacy Assistant (Fast-Paced Kroll Data Entry and Patient Service) - 2-month contract (extension potential) - Markham, ON

Compensation is between $23 and $24 per hour, based on your expertise with Kroll, billing processes, claims adjudication, and (preferably) specialty drug experience.

This is a full-time contract lasting up to three months, contingent on job performance, with the possibility of being extended.

You will work in a modern, well-designed, and clean pharmacy featuring ergonomic setups and advanced technology.

The position follows a Monday to Friday schedule, involving rotating 8-hour shifts falling between 7:00 AM and 7:00 PM - no weekend work is required, promoting improved work-life integration.

You have the option to enroll in insurance and benefits via Randstad. Full details are available at: https://www.randstad.ca/randstad-advantage/

Although there is no guarantee, the possibility exists for this position to become a permanent role with the pharmacy in the future.

Convenient, complimentary parking is provided on-site.

You will have the chance to develop your skills alongside dedicated pharmacy experts who are committed to high-quality patient care.

Responsibilities
Pharmacy Assistant (Fast-Paced Kroll Data Entry and Patient Service) - 2-month contract (extension potential) - Markham, ON

Handle diverse responsibilities related to patient care and billing, concentrating on addressing unfilled prescriptions using the Kroll system.

Oversee dispensing activities and manage patient medication administration records within Kroll.

Perform detailed reviews of patient histories to confirm all necessary information is in their file, coordinating with Patient Support Programs or other relevant groups to verify details.

Display strong English communication skills, especially in phone and written interactions with patients. Calls demand professionalism, empathy, and clear dialogue, as many situations require using problem-solving abilities to help patients manage various conditions.

Contact patients regarding outstanding account balances, clearly and effectively communicating the reason for the collections call.

Carry out data entry functions, which includes using Kroll and processing manual submissions for retroactive billing (back billing) claims.

Stay current with workflow tasks, guaranteeing timely follow-up with patients and settling any pending billing problems.

Qualifications
Pharmacy Assistant (Fast-Paced Kroll Data Entry and Patient Service) - 2-month contract (extension potential) - Markham, ON

A minimum of two years of prior full-time experience as a pharmacy assistant, from any practice environment, is necessary to ensure you are well-prepared for the role.

You must have experience handling Ontario Drug Benefit (ODB) billing and claims adjudication.

Expertise in supporting billing and adjudication processes for private insurance is also required.

Proficiency with Kroll software in a moderately busy to high-volume pharmacy is preferred; however, candidates with strong billing and adjudication skills using other pharmacy-specific software are encouraged to apply.

Excellent communication abilities are essential for this position.

This position requires working entirely on-site (it is not a remote or hybrid role).

A positive, team-oriented attitude, personal drive, and a genuine interest in a specialty pharmacy environment are also essential requirements.


Summary
Pharmacy Assistant (Fast-Paced Kroll Data Entry and Patient Service) - 2-month contract (extension potential) - Markham, ON

Qualified, available and interested candidates are encouraged to click "apply" on this page and submit an application via Randstad Canada's confidential career portal.

About Randstad Healthcare – Your Partner in Career Growth

Randstad Canada's Healthcare Division specializes in permanent and long-term direct-hire contract placements across a variety of healthcare sectors in major centres throughout Canada. We are committed to connecting qualified healthcare professionals with roles that align with their skills and career goals.

No Cost to Job Seekers

There is no cost for job seekers to use our services. We are engaged by healthcare employers to support their hiring efforts, and our involvement does not affect your compensation in any way. All inquiries and conversations are handled confidentially, and your information is only shared with your explicit permission.

How We Support the Hiring Process

When you express interest in an opportunity with Randstad Healthcare, and if your background aligns with our client's current needs, our team may reach out to begin the selection process. Here’s what that process typically involves:

✔ Initial Contact – No resume is required to begin but is encouraged, as understanding your background helps us help you. Apply to this advertisement so we have your info.

✔ Introductory Chat – If your profile is a potential fit, you may be contacted by our team for a 10–15-minute informal conversation to explore alignment with the role.

✔ Assessment & Presentation – For strong matches, we’ll conduct a more in-depth assessment and may present your profile to the client’s hiring team.

✔ Interview Coordination – If selected to move forward, we’ll coordinate interviews and help you prepare.

✔ Offer & Onboarding Support – If offered the role, you’ll be employed directly by our client (temporary support staff may be directly employed by Randstad Canada). We assist with coordination and background checks, and ensure you’re prepared for your first day.

Not Sure Yet? That’s Okay. We’re happy to answer your questions and provide guidance—even if you’re still exploring your options.

Ready to Apply or Refer a Friend?

If you’re qualified and interested, click “apply” to submit your profile through Randstad Canada's confidential career portal.

Know someone who might be a great fit? Refer them through our referral program and you could qualify for a $250 bonus once they complete four weeks in any of our positions. Submit a Referral using this form: https://forms.gle/nDoJwTCPADsdxe5MA

Thank you for your interest in Randstad Healthcare. Please note that only candidates whose profiles align with our client’s immediate or typical hiring needs may be contacted for further steps in the process. Thank you for your interest in this opportunity, and for taking the time to learn about Randstad Healthcare's professional recruitment services! We look forward to reviewing your application.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.