Pharmacy Assistant - Specialty Pharmacy (Temporary Assignment)

Competitive Compensation: Earn between $23.00 and $24.00 per hour, commensurate with your billing, adjudication, and Kroll expertise.

Work-Life Balance: Enjoy a strictly Monday to Friday schedule with rotating shifts between 7 AM and 7 PM - no weekends required.

Temporary Assignment Extension Potential: This is a full-time, 3-month temporary assignment with the potential for extension based on performance and business needs.

Great Environment: Work in a clean, modern, and ergonomically designed facility equipped with advanced technology.

Benefits Options: Access to the optional Randstad Advantage benefits program for health and insurance coverage.

Convenience: Free, convenient on-site parking is provided.

Professional Growth: Learn alongside dedicated pharmacy experts committed to high-quality patient care in a specialty setting.


Responsibilities
Pharmacy Assistant - Specialty Pharmacy (Temporary Assignment)

Data Entry & Workflow: Manage high-volume data entry in Kroll (approx. 50-60 entries/calls per shift), focusing on billing prescription claims,, manual submissions, and related.

Patient Records Management and Prescription Production: Support dispensing activities, maintain Medication Administration Records (MARs), and conduct detailed reviews of patient histories to ensure file accuracy.

Claims Adjudication: Resolve reimbursement issues, manage unfilled prescriptions, and coordinate with Patient Support Programs to verify coverage details.

Patient Communication: Provide empathetic and professional support via phone and email; resolve patient inquiries and handle sensitive conversations regarding outstanding account balances.

Problem Solving: Utilize critical thinking to troubleshoot billing rejections and assist patients in managing various challenges within scope.

Administrative Support: Maintain current workflow tasks to ensure timely patient follow-up and the resolution of pending billing and related matters.


Qualifications
Pharmacy Assistant - Specialty Pharmacy (Temporary Assignment)

Experience: A minimum of two years of full-time work experience as a Pharmacy Assistant in any practice setting.

Billing Expertise: Demonstrated experience with Ontario Drug Benefit (ODB) billing, claims adjudication, and private insurance coordination is required.

Technical Skills: Proficiency with Kroll software is highly preferred; however, candidates with exceptional billing/adjudication skills on other pharmacy platforms will be considered.

Communication: Strong English communication skills (written and verbal) are essential for effective patient interaction and account-related calls.

Soft Skills: A proactive, team-oriented attitude with a genuine interest in specialty pharmacy and high-volume environments.

Location: Must be able to work 100% on-site in Markham, ON.


Summary
Pharmacy Assistant - Specialty Pharmacy (Temporary Assignment)

Qualified, available and interested candidates are encouraged to click "apply" on this page and submit an application via Randstad Canada's confidential career portal.

This posting is for existing and upcoming vacancies.

Randstad uses artificial intelligence to help our recruiters screen, assess, and select qualified talent for this role and others within our database. Although Randstad uses A.I. as a tool, candidate selection and hiring decisions are made by our employees.

About Randstad Healthcare – Your Partner in Career Growth

Randstad Canada's Healthcare Division specializes in permanent and long-term direct-hire contract placements across a variety of healthcare sectors in major centres throughout Canada. We are committed to connecting qualified healthcare professionals with roles that align with their skills and career goals.

No Cost to Job Seekers

There is no cost for job seekers to use our services. We are engaged by healthcare employers to support their hiring efforts, and our involvement does not affect your compensation in any way. All inquiries and conversations are handled confidentially, and your information is only shared with your explicit permission.

How We Support the Hiring Process

When you express interest in an opportunity with Randstad Healthcare, and if your background aligns with our client's current needs, our team may reach out to begin the selection process. Here’s what that process typically involves:

✔ Initial Contact – No resume is required to begin but is encouraged, as understanding your background helps us help you. Apply to this advertisement so we have your info.

✔ Introductory Chat – If your profile is a potential fit, you may be contacted by our team for a 10–15-minute informal conversation to explore alignment with the role.

✔ Assessment & Presentation – For strong matches, we’ll conduct a more in-depth assessment and may present your profile to the client’s hiring team.

✔ Interview Coordination – If selected to move forward, we’ll coordinate interviews and help you prepare.

✔ Offer & Onboarding Support – If offered the role, you’ll be employed directly by our client (temporary support staff may be directly employed by Randstad Canada). We assist with coordination, compliance/background checks, support H&S training (and AODA training for talent in Ontario) and ensure you’re prepared for your first day.

Not Sure Yet? That’s Okay. If you're qualified for the role, we’re happy to answer your questions and provide guidance - even if you’re still exploring your options.

Ready to Apply or Refer a Friend?

If you’re qualified and interested, click “apply” to submit your profile through Randstad Canada's confidential career portal.

Know someone who might be a great fit? Refer them through our referral program and you could qualify for a $250 bonus once they complete four weeks in any of our positions. Submit a Referral using this form: https://forms.gle/nDoJwTCPADsdxe5MA

Thank you for your interest in Randstad Healthcare. Please note that only candidates whose profiles align with our client’s immediate or typical hiring needs may be contacted for further steps in the process. Thank you for your interest in this opportunity, and for taking the time to learn about Randstad Healthcare's professional recruitment services! We look forward to reviewing your application.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.