Apply today to be considered for what could become a fantastic pharmacy career!

Advantages
Pharmacy Assistant (Fast-Paced Kroll Data Entry and Patient Service) - 6-month temporary assignment (extension potential) - Calgary, AB

We estimate the hourly compensation to range from $23 to $24, contingent upon your proficiency with Kroll, billing, adjudication, and (preferably) experience with specialty medications.

This is a full-time contract position lasting up to six months, subject to performance, with the possibility of extension.

The pharmacy environment is pristine, ergonomically focused, technologically advanced, and aesthetically pleasing.

The schedule runs Monday through Friday, consisting of 8-hour shifts scheduled between approx. 9:00 AM and 5:00 PM.

Optional insurance and benefits coverage is available through Randstad. You can review the full details here: https://www.randstad.ca/randstad-advantage/

Convenient complimentary parking is provided on-site.

You will have the chance to develop your skills while working with enthusiastic pharmacy experts who place a high priority on quality patient care.

Responsibilities
Pharmacy Assistant (Fast-Paced Kroll Data Entry and Patient Service) - 6-month temporary assignment (extension potential) - Calgary, AB

Oversee various responsibilities involving patient care and billing, specifically prioritizing the resolution of unfilled prescriptions using the Kroll system.

Handle dispensing duties and manage patient medication administration records within Kroll.

Perform comprehensive reviews of patient histories to verify file completeness, liaising with Patient Support Programs or other relevant bodies to confirm essential details.

Exhibit excellent English communication abilities, especially during telephone and written interactions. Calls must be handled with professionalism, empathy, and clarity, often utilizing problem-solving skills to assist patients managing diverse health conditions.

Contact patients regarding unpaid account balances, ensuring the nature of the collection inquiry is explained clearly and effectively.

Execute data entry responsibilities, including operating within Kroll and managing manual submissions for retroactive billing claims.

Maintain current workflow status, ensuring prompt patient follow-ups and the resolution of any pending billing matters.

Qualifications
Pharmacy Assistant (Fast-Paced Kroll Data Entry and Patient Service) - 6-month temporary assignment (extension potential) - Calgary, AB

A minimum of 2 to 3 years of prior experience as a pharmacy assistant in any practice environment is required to ensure your readiness for the role.

Mandatory experience handling government (Albert Blue Cross/public) billing and claims adjudication is required.

Demonstrated experience managing private insurance billing and adjudication is also strictly required.

Proficiency using Kroll in a moderate-to-high volume pharmacy is preferred; however, candidates with robust billing and adjudication expertise using other pharmacy management systems are encouraged to apply.

Exceptional communication abilities are vital for this position.

This position requires 100% on-site attendance (it is not a remote or hybrid opportunity).

A collaborative team attitude, self-motivation, and a genuine interest in working within a specialty environment are essential!

Summary
Pharmacy Assistant (Fast-Paced Kroll Data Entry and Patient Service) - 6-month temporary assignment (extension potential) - Calgary, AB

Qualified, available and interested candidates are encouraged to click "apply" on this page and submit an application via Randstad Canada's confidential career portal.

About Randstad Healthcare – Your Partner in Career Growth

Randstad Canada's Healthcare Division specializes in permanent and long-term direct-hire contract placements across a variety of healthcare sectors in major centres throughout Canada. We are committed to connecting qualified healthcare professionals with roles that align with their skills and career goals.

No Cost to Job Seekers

There is no cost for job seekers to use our services. We are engaged by healthcare employers to support their hiring efforts, and our involvement does not affect your compensation in any way. All inquiries and conversations are handled confidentially, and your information is only shared with your explicit permission.

How We Support the Hiring Process

When you express interest in an opportunity with Randstad Healthcare, and if your background aligns with our client's current needs, our team may reach out to begin the selection process. Here’s what that process typically involves:

✔ Initial Contact – No resume is required to begin but is encouraged, as understanding your background helps us help you. Apply to this advertisement so we have your info.

✔ Introductory Chat – If your profile is a potential fit, you may be contacted by our team for a 10–15-minute informal conversation to explore alignment with the role.

✔ Assessment & Presentation – For strong matches, we’ll conduct a more in-depth assessment and may present your profile to the client’s hiring team.

✔ Interview Coordination – If selected to move forward, we’ll coordinate interviews and help you prepare.

✔ Offer & Onboarding Support – If offered the role, you’ll be employed directly by our client (temporary support staff may be directly employed by Randstad Canada). We assist with coordination and background checks, and ensure you’re prepared for your first day.

Not Sure Yet? That’s Okay. We’re happy to answer your questions and provide guidance—even if you’re still exploring your options.

Ready to Apply or Refer a Friend?

If you’re qualified and interested, click “apply” to submit your profile through Randstad Canada's confidential career portal.

Know someone who might be a great fit? Refer them through our referral program and you could qualify for a $250 bonus once they complete four weeks in any of our positions. Submit a Referral using this form: https://forms.gle/nDoJwTCPADsdxe5MA

Thank you for your interest in Randstad Healthcare. Please note that only candidates whose profiles align with our client’s immediate or typical hiring needs may be contacted for further steps in the process. Thank you for your interest in this opportunity, and for taking the time to learn about Randstad Healthcare's professional recruitment services! We look forward to reviewing your application.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.