About

Description: We are looking for a highly skilled professional with proven experience in PayPal chargeback disputes and e-commerce payment dispute management. Our goal is to bring clarity and consistency to our process by having a comprehensive SOP (Standard Operating Procedure) created for our team. Responsibilities: # Review our past PayPal chargeback dispute cases in detail. # Identify successful vs. unsuccessful dispute patterns. # Document best practices, required documents, timelines, and communication strategies. # Create a clear and actionable SOP that our team can follow step by step to handle disputes effectively. Requirements: # Hands-on experience in managing PayPal chargebacks for e-commerce businesses. # Strong knowledge of evidence preparation, transaction documentation, and PayPal dispute resolution policies. # Ability to translate complex processes into clear, structured SOPs. # Excellent communication and documentation skills in English.