About

• Hello! Mind Games are opening doors for new applicants! Do you want to become one of the minds of our company? This is the opportunity to take!
• Mind Games is North America's premier specialty retailer "Where Creative Minds Come to Play"! In our stores, you can find a variety of games, toys, and puzzles for everybody and any occasion. We sell fun and provide opportunities to express yourself through hobbies and interests.
• If you support our vision – try yourself and join our team!
• We are looking for a motivated, energetic individual, who thrives in a fast-paced retail environment. We are seeking leaders who are knowledgeable in our products, (current knowledge or extreme curiosity to learn), can achieve sales goals by creating great customer/employee experiences, and can maintain a visually compelling store.

Duties and Responsibilities include, but are not limited to

• · Greet customers, answer questions, build customer confidence, and recommend products based on their needs, providing exceptional customer service.
• · Operate a POS system, accurately process payments, and issue receipts.
• · Keep the store neat. This includes restocking products and ensuring that the store's inventory levels are adequate to meet customer demand.
• · Act as an expert in the store's product lines, with attention to detail and the ability to answer any questions they may have.
• · Act as a trusted advisor to customers and provide advice on product selection, usage, care, and maintenance.
• · Consistently meet or exceed daily, weekly, and monthly sales goals to drive store profitability.
• · Maintain a professional, welcoming demeanor and greet customers upon arrival while also checking out customers quickly and efficiently.
• · Conduct opening and closing procedures for the store, including inspecting products, ensuring cash registers are balanced and closed securely, and following security procedures.
• · Act as a role model for customer service and attitude amongst other sales associates.

You are best suited for the role if you have the following qualifications and skills

• · High school diploma or equivalent required. Associate's or Bachelor's degree preferred.
• · 1+year of experience in sales, customer service, or retail is required for this role.
• · Exceptional customer service and interpersonal communication skills, with demonstrated ability to adapt to the diverse needs of customers.
• · Ability to multitask, respond to competing deadlines, and manage priorities effectively.
• · Strong leadership qualities with the ability to take ownership and delegate tasks to others, when appropriate.
• · Passion/knowledge of pop culture and board games (preferred)
• · Ability to stand or walk for long periods and lift up to 20 pounds.

Benefits

• · Competitive Pay
• · Store Discount
• · Being surrounded by people and products you love!

Salary

• · Minimum wage

Location

• · Conestoga Malll, 550 King St N, Waterloo, ON N2L 5W6