
Part time Customer Service Representative
Randstad
Montreal, Québec
•2 hours ago
•No application
About
Position: Customer Service Representative
Shift: Part-Time
Salary: To be discussed
Location: Remote (local candidates only)
Advantages
Enjoy the flexibility of working from home while contributing to a supportive team environment. Gain valuable experience in the insurance industry and develop your customer service skills.
Responsibilities
Responsibilities include promptly and professionally responding to client inquiries via phone, chat, and tickets; developing product knowledge and effectively conveying information to customers; active listening and de-escalation of customer concerns; documenting customer interactions and resolutions; maintaining performance levels; resolving compliance issues; supporting teamwork; identifying and providing efficient solutions to customers. ...