About

• About Midea America Canada Corporation (MACC)
• Midea America Canada Corporation (MACC) is a Global leader in home appliances manufacturing, dedicated to improving the lives of consumers through innovative, high-quality products. At MACC, we pride ourselves on fostering creativity and excellence in every aspect of our work.
• Job Summary
• Responsible for processing customer orders and ensuring that they are fulfilled accurately and in a timely manner.

• Job Duties
• 1. Receiving & processing orders submitted by email, EDI or other forms of communication.
• 2. Verifying customer data & ensuring it is accurate & complete.
• 3. Coordinating with other departments (ex: finance team) to ensure orders are fulfilled correctly.
• 4. Communicating with customers to provide updated order status.
• 5. Sending out open order reports to customers & internal departments.
• 6. Troubleshooting any issues that arise during order fulfillment process.
• 7. Providing exceptional customer support.
• 8. Any other tasks assigned by management.
• Required Qualifications
• 1. Team player with strong organizational skills.
• 2. Problem solving skills with the ability to multitask in a fast-paced environment.
• 3. Takes initiative & has a strong sense of urgency.
• 4. Detail oriented with good analytical skills.
• 5. Knowledge of internal computer systems, ex; Microsoft office.