About

Education: Bachelor's degree. or equivalent experience. Tasks: Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Order office supplies and maintain inventory. Perform general office duties. Receive payments. Explain procedures, risks and benefits to clients. Maintain and manage digital database. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Computer and technology knowledge: Internet. MS Excel. MS Outlook. MS Windows. MS Word. MS PowerPoint. MS Office. Quick Books. Social Media. Electronic mail. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Judgement. Dependability. Honesty. Quick learner. Screening questions: Are you authorized to work in Canada?. Are you willing to relocate for this position?. Do you live near the job location?. What is the highest level of study you have completed?. Experience: 7 months to less than 1 year. Other benefits: Free parking available. Learning/training paid by employer. Team building opportunities. Parking available.