Supportive Culture: Work within a collaborative, positive, and inclusive team environment (15 members).

Training: Comprehensive 4-week training period provided to ensure full proficiency in systems and policy.

Responsibilities
Document Compliance & Review: Support the Sales Channel by meticulously reviewing, updating, and analyzing all credit documentation to ensure complete accuracy and strict adherence to all internal policies and regulatory requirements.

Operational Support: Provide operational support to business partners by ensuring complete and accurate data input into the origination system, thereby assisting in the preparation of loan documentation.

Transaction Processing: Complete a range of responsibilities associated with Real Estate Secured Lending products, involving single or multiple steps across several systems and applications.

Quality Control: Reconcile, verify, and process all required credit support material and documentation for transactions, completing quality control analysis and ensuring the documentation accurately reflects business intentions.

SLA Adherence: Prioritize and manage individual workload to meet established Service Level Agreement (SLA) requirements for both service delivery and productivity.

Credit Policy Interpretation: Apply knowledge to interpret credit policies and regulatory guidelines to ensure loan documents meet applicable standards.

Qualifications
Experience: Previous experience in a professional or corporate environment.

Education: Post-secondary degree or diploma is required.

Core Skills: Demonstrated strong communication skills (verbal and written) and strong problem-solving skills.

Technical Aptitude: Ability to work efficiently across multiple systems and applications, managing high volumes of data input.

Commitment to Location: Must be local to Edmonton and fully commit to the mandatory 4-days per week on-site schedule and rotational shifts.

Licensing Constraint: Must NOT hold a current Mortgage or Real Estate license (this is a strict disqualifier).

Desirable Qualifications
Previous experience or understanding of mortgage lending concepts or the RESL product suite.

Experience in data reconciliation or quality assurance within a financial setting.

Summary
If you have experience in a professional corporative environment and you are interested in the Operations Officer role, please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.