Team Environment: Work as part of a supportive and collaborative 10-person team.

Responsibilities
Client Communication: Accurately create and prepare various letters to be sent to clients, ensuring a full understanding of the content being distributed.
Data Management: Perform data entry tasks, including copying and pasting information within Excel and other internal systems, with meticulous attention to accuracy.
Document Processing: Handle incoming mail, including opening, scanning, and electronically saving documents according to established filing protocols.
Operational Support: Execute transactions accurately and on time, adhering to all established guidelines, procedures, and service level agreements (SLAs).
Compliance: Maintain knowledge of internal and industry regulations, ensuring all activities comply with operating policies and the Bank Code of Conduct.
Team Collaboration: Work effectively within a team of 10, demonstrating flexibility and a willingness to adjust and support team members as volumes dictate.

Qualifications
Must-Have Skills (Hard & Soft)
Strong Attention to Detail: Essential for ensuring accuracy in data entry and processing deliverables.
Excellent Filing Skills: Proven ability to manage and maintain electronic files efficiently.
MS Office Proficiency: Strong working knowledge of Microsoft Office Suite, with proficiency in Excel a must.
Written Communication: Strong written skills for creating clear and professional client letters and correspondence.
Positive Attitude & Teamwork: Must be a hard worker, a team player, and possess a positive and flexible approach to work.

Nice-to-Have Skills
Prior experience in back-office operations, preferably within the financial services industry.
Knowledge of stocks, cash products (such as Loans, Deposits, Swaps, and Forwards), or Money Market and FX products is considered an asset.
Education & Experience
College certification is required.
3-5 years of overall experience, preferably in a Trade Processing related or administrative role.

Summary
If you are interested in the operations Officer role, please apply online today.!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.