Supportive Team: Join a large, established team and contribute to a positive, collaborative culture.

Responsibilities
As an Operations Officer, your day-to-day work will be primarily back-office data processing and verification, ensuring operational efficiency and regulatory compliance.
Data Review & Remediation: Conduct rapid reviews (15-20 min) of data discrepancy/incompleteness alerts triggered by system functionality.
Data Entry & Verification: Read source documents (e.g., system records, physical documents) and accurately enter, compile, sort, and verify data into specific fields on reporting systems.
Error Management: Locate and correct data entry errors, or report issues to supervisors/partners within established Service Level Agreements (SLAs).
Stakeholder Interaction: Proactively communicate with internal business partners via email to request missing data and follow up to ensure it is provided and accurately entered.
Regulatory Compliance: Act as a key resource on EFTR regulatory reporting, ensuring all reports are filed in accordance with external requirements.
Process Improvement: Contribute to the identification and implementation of new processes and operational efficiencies within the team.

Qualifications
Must-Have Hard Skills
Experience: 1-2+ years of recent experience in one or more of the following: AML operations, data entry/enrichment, regulatory reporting, Client Onboarding/KYC, and/or payments transaction processing.
Industry Knowledge: Previous corporate or financial industry experience (banking experience, including international, is an asset).
Technical Proficiency: Advanced computer application skills, including proficiency in Microsoft Excel and strong ability to quickly learn and navigate internal banking systems.

Ideal Candidate Profile
Education: Secondary Education / High School Diploma (minimum requirement).
Knowledge: Existing foundational knowledge of EFTR Reporting (FINTRAC Canada) and experience with AML Regulatory reporting and processing.
Skills: Demonstrated experience in an operations or processing role with a focus on data management (error identification, enrichment, and remediation).

Soft Skills
Detail-Oriented: Exceptional attention to detail and accuracy is crucial for success.
Self-Driven: Motivated to work independently, manage one's own workload, and learn quickly in a fast-paced, regulated environment.
Team Player: Able to work independently while also effectively collaborating within a team of 65 people.
Curiosity: Naturally curious and willing to ask questions and challenge data as needed.

Summary
If you are interested in the operations officer role please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.