As an Operations Officer III, you will be the final checkpoint for secured lending applications, ensuring all documentation and system entries are compliant and accurate before funds are released.

Key Accountabilities:
Documentation Review: Review and verify the accuracy and completeness of all documentation related to the RESL application experience (e.g., credit agreements signed by the customer and sales channel).
System Integrity: Accurately complete and verify all required inputs on the RESL origination system prior to releasing the application for funding.
Transaction Execution: Execute complex transactions, adjustments, and overrides accurately and on time, adhering strictly to established guidelines and Service Level Agreements (SLAs).
Risk Mitigation: Identify and manage risks, escalate non-standard or high-risk issues promptly, and support the resolution of systemic operational issues.
Partner Support: Support internal partners with inquiries and adjustments related to secured lending applications.
Process Improvement: Identify and actively participate in opportunities to improve service delivery, operational efficiency, and process flow.

Qualifications
Qualifications
Must-Have Skills & Experience
Education: Post-Secondary Education (Undergraduate degree or college diploma preferred).
Experience: Minimum of 2 years of overall professional experience, with demonstrated experience in a corporate administrative or back-office environment.
Technical: Proficiency with MS Office Suite.
Soft Skills: Proven strong communication, exceptional attention to detail, and solid problem-solving abilities.

Nice-to-Have Experience (Assets)
Previous Banking experience.
Experience with Mortgage/Secured Lending processes.

Disqualifier
Candidates currently holding a Mortgage or Real Estate License.

Summary
If you are interested in the operations officer role, please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.