About

• At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Operations Attendant Location Stow Facility Stow Health and Wellness Department Lifestyles-Cleveland Clinic Akron General Job Code AK0085 Shift Variable Schedule 5:00am-10:30pm Job Summary Job Details Join Cleveland Clinic Akron General's Stow Health and Wellness Center and become part of a top healthcare system in Akron. This patient-friendly facility offers a variety of primary care, emergency care and specialty services along with Lifestyles, a medically based fitness program and facility. As Operations Attendant, you are responsible for the member entry process, point of sale functions, information dissemination, incoming telephone calls and all cleaning assignments in your designated department. In this role, you will strive to provide the highest quality of service, exhibit excellent customer service skills and greet all members and guests with warmth. As a member of the LifeStyles team, you gain access to a wealth of opportunities within the Cleveland Clinic system and join a fun, exciting and engaging workplace culture. A caregiver in this position works varying days/evenings/weekends from 5:00AM – 10:30PM. A caregiver who excels in this role will: Greet members by name and clear them for club entry. Maintain current information on all club programs, services and activities and promotes regularly. Handle incoming telephone calls, take accurate messages and distribute appropriately. Register members and guests for appropriate programs according to established procedures. Carry out all point-of-sale transactions according to established procedures. Register all guests and make sure all paperwork is completed in full. Adhere to all cash drawer policies and procedures. Wash, dry, fold, distribute and collect soiled towels as needed into the Lifestyles locker rooms. Keep supply of paper and soap products stocked for member and guest use at all times. Complete any daily, weekly and monthly cleaning assignments within designated area. Keep an accurate inventory of supplies and notify the supervisor when additional supplies are needed. Clean and inspect equipment (e.g. washers and dryers). Report any necessary facility or equipment repairs to the supervisor and/or maintenance department. Minimum qualifications for the ideal future caregiver include: High School Diploma/GED Ability to work variable hours Basic computer proficiency Preferred qualifications for the ideal future caregiver include: Basic Life Support (BLS) Certification through the American Heart Association (AHA) Customer service, housekeeping or health club experience Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ Physical Requirements: Ability to perform work in a stationary position for extended periods Ability to operate a computer and other office equipment Ability to travel throughout the hospital system Ability to communicate and exchange accurate information In some locations, ability to move up to 20 pounds Personal Protective Equipment: Follows standard precautions using personal protective equipment as required The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.